About The Company
National Church Residences believes every senior should have the opportunity to lead a vibrant, healthy, and independent life. Since 1961, the organization has worked to provide quality housing that meets the diverse and evolving needs of seniors. Today, it operates more than 340 communities across 25 states and is the nation’s largest not-for-profit provider of affordable senior housing, as well as a leading employer of service coordinators.
Its services also include home- and community-based programs and permanent supportive housing for people experiencing homelessness and individuals with disabilities.
About The Role
National Church Residences is seeking a Yardi Technical Analyst to support and improve its Yardi Voyager and RentCafé platforms. This is a remote position for candidates working from home in the Eastern or Central United States time zones, with resources provided. You will help ensure system stability, data integrity, and a positive user experience through system configuration, troubleshooting, reporting, and integration support.
The role focuses on Affordable Housing compliance and operational efficiency, and involves close collaboration with the Application Manager, Yardi, and stakeholders across departments. Occasional travel of up to 5% may be required.
Qualifications A bachelor’s degree in Information Systems, Computer Science, Business, or a related field is preferred; equivalent experience may be considered. Candidates must have at least three years of hands-on experience supporting or administering Yardi Voyager 7S or newer and RentCafé in the Affordable Housing industry. A working understanding of property management and accounting workflows is important, along with familiarity with HUD, LIHTC, and TRACS compliance processes.
Proficiency in SQL for analysis and reporting, experience with Yardi ETL and integrations, and exposure to Microsoft Fabric or similar tools are preferred.
Experience with Yardi modules such as PayScan, Maintenance, Maintenance IQ, or Construction Manager is an advantage. Yardi certification or formal Voyager system administration training is preferred, as is an ITIL Foundation or similar service management certification. Candidates should be comfortable with Microsoft Office, Windows, and learning new software quickly.
Strong organization, communication, comprehension, interpersonal, and problem-solving skills are essential. The successful candidate will be self-directed, able to manage competing assignments, collaborate across complex teams, and demonstrate sound judgment, motivation, and emotional intelligence.
Responsibilities
Configure and maintain Yardi Voyager and RentCafé, including property settings, user roles, and security. Provide Tier 1 and Tier 2 user support, resolve technical issues, and manage helpdesk tickets. Monitor data quality across Yardi modules, with particular attention to HUD and LIHTC compliance information. Support system integrations using SQL, Yardi ETL, Microsoft Fabric, or related tools, and develop and maintain reports with Yardi Spreadsheet Reporter, SQL, and other reporting resources.
You will also assist with testing and deploying upgrades, patches, and new modules; gather requirements from business stakeholders; and implement system improvements. Document configurations, processes, and data flows to support internal controls and audit readiness. Contribute to process improvement, automation, training, and user adoption.
Maintain a professional and collaborative approach, manage time effectively, and support responsible problem-solving. Follow resident-rights expectations by treating residents, families, and colleagues with dignity, and promptly report complaints, suspected abuse, misappropriation, safety concerns, or compliance issues to the appropriate supervisor. Perform other duties as assigned.
Benefits
National Church Residences offers a comprehensive total rewards package, with programs that may vary by employment status.
Benefits include three medical and prescription plan options, dental and vision coverage, and healthcare flexible spending or employer-funded health savings account options. Additional offerings include fertility and family-building support, weight management and chronic condition resources, company-provided life and accidental death and dismemberment insurance, disability coverage, and optional supplemental insurance. Eligible employees may receive four weeks of parental leave at 100% pay.
Coverage begins the first day of the month following the date of hire.
Other offerings include dependent care and transportation flexible spending accounts, an enhanced employee assistance program, well-being resources and rewards, tuition reimbursement, paid time off, and nine paid holidays. The retirement plan provides immediate company funding of 3%, increasing over time up to 5%, plus an additional company match of up to 5% when employees contribute.
Equal Opportunity
National Church Residences provides equal employment opportunities to all qualified applicants. Employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information, or any other characteristic protected by applicable law.