Job Title: Technical Advisor I, Supply Chain Management CVA Reports
to: Technical Advisor II, Supply Chain Management CVA Department: Global Supply
Chain Salary Grade: 9
Note: This is a Global Remote role with a preference for candidates who are
based in countries where CRS has a legal presence. Background
Market-based programming accounts for a considerable and growing proportion of
CRS assistance, and the agency has set a target for 1 billion USD in cash and
voucher assistance (CVA) transfers by 2030. To meet this target, it is essential
that supply chain management policies, procedures, and systems are complete,
up-to-date, and applied consistently in the field.
Job Summary
The Supply Chain Management CVA Advisor I is a member of the Global Supply Chain
Team. The position supports the development and application of supply chain
approaches for cash and voucher assistance in emergency and non-emergency
programs. Working under the technical direction of the Advisor II, the Advisor I
provides practical support and guidance to regional and Country Program teams,
contributes to tools and learning, and helps ensure that CVA supply chain
activities align with CRS program and operations quality standards, donor
requirements, and industry good practice. and is responsible for advising,
supporting, and providing technical guidance to the supply chain community on
CVA, for both emergency and non-emergency programming, in line with CRS and
operations quality principles and standards, donor guidelines, and industry best
practices.
Roles and Key Responsibilities
Under the direction of the Advisor II, identify gaps in supply chain
policies, procedures, standards, tools, and guidance for CVA programs, and
contribute to resource updates and Standard Operating Procedures for
financial service providers (FSPs), vendors, and voucher programming.
Provide practical technical support to regional and Country Offices and
Country Program teams to operationalize cash and voucher activities,
escalating complex or high-risk matters to the Advisor II.
Contribute to market mapping of service providers, response analysis, and
project design, particularly procurement option analysis.
Contribute to agency preparedness efforts by supporting market assessments,
FSP mapping activities, project design, and procurement options analysis to
strengthen readiness for emergency response.
Support agency-wide and country-level procurements involving FSPs and voucher
vendors, including market research, solicitation support, evaluation
documentation, contracting inputs, audit readiness, and vendor or FSP
performance management.
Support agency-wide deployment and continuous improvement of Global Payment
Solutions, including guidance document development, country-level support,
and decision analysis.
Support global-level and country-level contracting and supplier management
processes for financial service providers, voucher vendors, and other
CVA-related suppliers.
Contribute to the development and rollout of digital last-mile solutions that
improve the speed, accountability, and integrity of resource transfer
delivery, providing end-to-end visibility of transactions, robust risk
mitigation mechanisms, global performance tracking, and standardized data for
comparison across cash, voucher, commodity, and mixed-modality programs.
Work across Global Supply Chain Management teams to incorporate CVA
considerations into relevant policies, Insight processes, tools, and learning
materials, including connections with last-mile delivery and the Cash and
Asset Transfer platform.
Develop, adapt, and deliver training and coaching on supply chain roles and
responsibilities in CVA programs to CRS staff and local partners, with
technical review from the Advisor II.
Collaborate with key agency stakeholders, including HRD, Global Treasury,
GKIM, Finance, and the Office of General Counsel to strengthen CVA
operational preparedness and deployment.
Support research, pilots, data collection, and analysis related to CVA supply
chains; document lessons learned and good practices; and contribute to
relevant learning agendas.
Participate in internal and external technical forums as delegated, share CRS
experience and learning, and bring relevant practices and resources back to
CRS teams.
Maintain productive working relationships with internal stakeholders, peer
organizations, research institutions, service providers, and technical
networks relevant to CVA supply chains.
Deploy to support emergency responses and priority Country Office and Program
needs, as requested, within the position travel requirement.
Knowledge, Skills, and Abilities (KSAs)
Excellent interpersonal, oral and written communication skills, and ability
to operate effectively in multi-cultural settings.
Working fluency with Microsoft Office software (Word, Excel, PowerPoint,
Outlook, and Internet) required.
Strong ability to manipulate and process large quantitative data and present
summary information for decision-making.
Experience with digital solutions for supply chain operations, particularly
within CVA programs.
Required Languages - Fluency in English and French is required. Proficiency in
Arabic or Spanish is an asset.
Travel - Ability and willingness to travel internationally up to 40% per year.
Supervisory Responsibilities - None
Catholic Relief Services is the official international humanitarian agency of
the Catholic community in the United States. Catholic Relief Services works to
save, protect, and transform lives in need in more than 100 countries, without
regard to race, religion or nationality. Catholic Relief Services’ relief and
development work is accomplished through programs of emergency response, HIV,
health, agriculture, education, microfinance, and peacebuilding. We welcome as
a part of our staff people of all faiths and secular traditions who share our
values and our commitment to serving those in need. CRS’ processes and policies
reflect our commitment to safeguarding children and vulnerable adults from abuse
and exploitation.
CRS welcomes candidates from the countries and regions in which we work. In the
event the successful candidate is an expatriate, the anticipated duration of the
assignment is informed by a term limit, based on the type and level of the job
and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff
and volunteers from all forms of exploitation and abuse. The successful
candidate is expected to sign and adhere to CRS´ Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the
rights and dignity of all people - especially children and vulnerable adults -
to live free from abuse and harm.
Disclaimer: This job description is not an exhaustive list of the skill,
effort, duties, and responsibilities associated with the position.
CRS is an Equal Opportunity Employer.
General Requirements
CRS offers are contingent on the selected candidate’s ability to legally work
where the position is to be performed. Every government has a unique set of work
permit eligibility requirements. All positions requiring residence or frequent
travel outside a home country must undergo and clear a pre-employment medical
clearance; some work permit processes require clearing a separate government
administered medical examination.
CRS prioritizes candidates who are citizens/ permanent residents of the
countries where we have CRS offices.