Tech. Stack portfolio project manager is responsible to manage the end-to-end co-ordination and timely renewals of licenses across the portfolio. The duties include the following:
- Holding accountability for timely renewal of SW licenses, with 9-month window ahead of contract end
- Proactively anticipating issues, being resourceful in handling removal of roadblocks, escalating without delay when timeline in jeopardy
- Setting up and tracking of all renewals with weekly follow-ups across all platform/tool owners
- Leveraging Agile principles, own and run weekly renewals scrum call to ensure progress
- Key point of contact to initiate, track and complete the documentation needed for Procurement processes, working with platform owners and leadership:
- Procurement engagement form (9 months before renewal)
- Deal Review Board (>$200K TCV)
- Commercial Excellence Board (>$1M TCV)
- Planning and getting documentation done three quarters ahead of renewals; providing operational and budgetary report of progress and status
- Partnering with Compliance Lead in the team to document and track Compliance status (CASPR, Infosec, Privacy, Workers Council, Responsible AI, and Data governance) of all platforms / tools
- Conduit towards IT to initiate, track and followup compliance and communication
- Leading, documenting and governing the Enterprise IT ESP application inventory in alignment with Marketing platforms, tools, owners and updates
- Besides overseeing the whole portfolio of SW licenses, as Marketing specialist, covering
- Partner Marketing, Events and ThousandEyes SW licenses renewals with the corresponding platform owners
- Identifying and centralizing the tracking of cross-charges "In" (i.e. groups outside CMOs reporting line funding Cisco Marketing)
- Engaging with IT and Finance teams managing company-wide contracts to ensure proper forecasting and actual billing via cross-charges (e.g. Snowflake, Tableau, GCP, AWS, which require complex calculations and attention to make sure we pay only what we consume replacing Doris)
- Continuously improving the SW licenses processes to keep them simple while making them more efficient, passing requirements to the License Governance and Scorecard Automation project manager
- Maintaining and managing all POs documentation in consistent naming convention and stored in SharePoint
- Maintaining and managing Tech. Stack platforms and licenses Sharepoint info on inventory, processes and key contacts
- Handling unexpected requests coming to Tech. Stack team when bandwidth is short Cisco Confidential
- For example, reconciling information between teams on budgets for licenses (e.g. between ZBB file, Allocadia, SW licenses data)
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