🌟 Disability Claims Management—From Anywhere! 🌟
Lead with Impact.
🔹 Work remotely—your office, your vibe!
🔹 Empower a team and shape success
🔹 Make an impact in a role that blends strategy and service
Join us as a Team Manager – Disability and lead a powerhouse team from wherever
you are! You’ll oversee investigations, manage claims, and ensure timely
resolutions while keeping everything aligned with company and client guidelines.
RESPONSIBILITIES
Establishes and communicates performance standards and objectives and
conducts performance appraisals. Administers corrective action with regards
to any performance deficiencies in line with human resource policies and
procedures. Recommends/approves salary adjustments, promotions, transfers and
dismissals. Administers all company human resource policies and procedures,
communicates to staff, and ensures compliance both for staff and self.
Counsels team members on educational and job opportunities which will enhance
their career development; keeps staff informed of current trends, changes or
new developments in the department and company with periodic meetings.
Reviews, analyzes, and assigns losses to the appropriate claim examiner with
directives. Ensures all directives are executed appropriately. Ensures
workloads are balanced and in line with defined staffing models. Makes
recommendations to improve productivity and ensure timely closures.
Reviews files daily to provide instruction for further requirements needed
based on best practice standards. Assists with reserve recommendations and
approvals. Coaches personnel on investigations, damage/medical evaluations,
trains on reserving evaluations and settlement techniques. Ensures staff
adheres to both internal and external compliance standards and protocols for
large loss reporting guidelines. Attends and prepares staff for claim reviews
with clients, carriers and brokers.
Keeps VP/Assistant Vice President of Claims informed verbally and in writing
of activities and problems within assigned area of responsibility; refers
matters beyond limits of authority and expertise to VP/Assistant VP of Claims
for direction. Performs other related work as required or requested.
Works within the Risk Tech Claim System and all ancillary systems. Organizes
workflows of the Risk Tech Claim System and all ancillary systems to provide
maximum productivity. May assist in the training of new and existing staff in
the operation and use of the Risk Tech claim system and other various
systems.
QUALIFICATIONS
Bachelor's degree or equivalent experience required
Five or more years of progressive experience as a Claim Examiner, or the
equivalent, demonstrating the technical expertise to handle the most complex
cases with a high degree of judgment and discretion.
Previous supervisory experience desirable
Excellent verbal and written communication skills.
Analytical ability.
Good mathematical aptitude.
Good organizational and interpersonal skills.
Ability to effectively manage, supervise, and develop employees.
Thorough knowledge of services being delivered by branch office.
In-depth knowledge of insurance coverages, practices and negotiating skills.
Familiarity with legal, medical and technical disciplines.
Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU)
Where applicable, has passed state licensing requirements for line(s) of
insurance handled.
Settlement Authority: As noted in internal, client and or carrier guidelines.
#LI-DV1