Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!
At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there.
We're on a mission to redefine the customer experience, and we're seeking a Systems Engineer who is passionate about innovation and breaking boundaries to join our team. As a key member of our team, you'll be at the forefront of driving cutting-edge solutions and will play an integral role in shaping the future of our company.
The hours for the role at 10:30-7pm AEST, or 8:30-5 AWST.
Requirements
What you'll do:
- Provide level 3 support for all Managed Services customers, primarily working with servers and their services.
- Troubleshoot systems and infrastructure for our managed services clients.
- Proactively raise and troubleshoot problems within a customer’s infrastructure environment.
- Communicate with clients and stakeholders to understand their business requirements, translating them to technical outcomes to resolve their problems.
- Collaborate with colleagues across the business to ensure a successful outcome for the customer.
- Stay current with new technologies and industry trends in the managed services space.
- Develop and maintain documentation for systems and infrastructure.
- Participation in the (paid) on-call roster and occasional (paid) overtime work.
- Mentor and develop junior team members, fostering a culture of learning and growth.
What you'll bring:
- Proven experience as Systems Engineer working with servers and hypervisors. Any Microsoft SQL administration experience is advantageous.
- Effective communication skills when troubleshooting technical issues. You will be able to remain calm and articulate, providing clear explanations of the problem and preventative measures.
- A keen interest in technology and a strong desire to ensure that all technology is functioning optimally. You will be willing to learn new technology solutions and concepts to confidently liaise with staff and external vendors.
- A positive attitude and can-do mindset, fostered by your proven track record of helping others resolve technical issues.
- Enjoys a fast-paced environment and is comfortable with change.
- A personality where everyone knows that when you take on a task whether it’s huge and scary or tiny and boring, you’re going to see it through to the best of your ability.
- Knowledge or certificates in Linux SUSE or similar is highly regarded.
- A strong knowledge of ticketing systems would be advantageous.
- Microsoft and other industry certifications.
- Some of the best Google-fu in town.
Benefits
Why You'll Love Working Here:
Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
- Hybrid working (for majority of our roles) with team anchor days to support collaboration.
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
Systems engineering experience with servers and hypervisors, strong troubleshooting and communication skills, ticketing-system knowledge, and Linux SUSE knowledge or certifications preferred.
Key Responsibilities
- supporting customers
- troubleshooting systems
- mentoring members
Skills & Tools
Microsoft SQL, Linux SUSE
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Australia
- Languages: English
Benefits
- Tuition reimbursement
About Centorrino Technologies
An Australian managed ICT provider focused on delivering excellent customer experiences. — Industry: Information Technology