Systems Analyst (Senior)
Minimum Requirements:
- Matric (Grade 12)
- NQF Level 5: Certified in a 3-year National Diploma, BSc Computer Science, or BCom
- Information Systems (or similar).
- Advanced UML or BPMN course would be advantageous.
- Business Analyst Certification, Diploma, or Advanced BA Qualification is advantageous.
Responsibilities:
- Interaction with People:
- Lead requirements-gathering sessions and workshops, brainstorming sessions and status meetings with business stakeholders
- Interact with technical team members such as solution architects, developers and system analysts
- Work with the Experience Design and design team on requirements for new customer journeys, giving input on business requirements.
- Interface with offshore development teams in different time zones
- Work with external partners regarding data integration efforts
- Communicate relevant information regarding project impacts to business stakeholders
- Provide mentorship regarding best practices for documentation, story structure, and analysis processes for other Analysts
- Interact with business stakeholders at all levels of the organization.
- Documentation:
- Document business requirements in the form of BRDs, use cases, user stories and business rules
- Create as-built specifications for consumption by business and operations stakeholders
- Create educational and reference content for internal departments and functions
- Create specifications for technical system functionality
- Document business requirements for data integration purposes
- Complete documentation for Definition of Done under the business analyst tasks
- Process:
- Lead agile ceremonies as part of the SDLC
- Produce estimates for proposed work to inform enhancement costs
- Perform risk analysis on proposed development initiatives
- Identify and drive process or other solutions to improve business results, product performance and client satisfaction
- Employ critical thinking and problem-solving skills during analysis to inform creative solutions
- Facilitation Skills
- Conduct Functional Specification walkthroughs with developers.
- Facilitate client-walkthrough JAD sessions, and sign-off of Functional
- Specifications with
- business owners to ensure Business Requirements have been met.
- Technical Skills Technology:
- Understand mobile interface and application technologies for iOS and Android
- Understand data exchange formats (XML, CSV) and protocols (FTP, HTTP)
- Understand browser-based technologies, e.g., HTML, HTML forms,
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