System Maintenance Technician II

Overview

TISTA Science and Technology is seeking a System Maintenance Technician II to join our growing team.

 

At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do.

 

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Professional development reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities

• Analyze business needs and requirements to recommend/solve business issues.
• Articulate complex processes and requirements, both written and verbally, to diverse audiences.
• Collecting, interpreting, and presenting VA data to support decision-making.
• Supporting VA project managers by tracking deadlines, deliverables, and dependencies.
• Providing training and documentation for end users (Veterans, clinicians, VA staff)

Qualifications

• Clear verbal and written communication skills.
• Customer service mindset with patience and empathy.
• Strong problem solving skills.

Education:

• Associates of Arts in Computer Science, Eletronics Engineering, or equivalent or a Two Year Technical School degree PLUS 3 Years of experience
• Four (4) years of additional relevant experience may be substituted for education

 

Clearance: 

• The ability to pass a Tier 2/Moderate Background Investigation 

 

Location:

• Remote, USA
• Monday - Friday (8:00 AM - 4:30 PM CST)

 

Pay Range:

• The pay for this position ranges from $45,730 to $53,500
• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location
• Also, certain positions are eligible for additional forms of compensation, such as bonuses
• TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

Associate degree or two-year technical degree plus 3 years of experience, or 7 years of relevant experience. Requires communication, customer service, problem-solving skills, and ability to pass a Tier 2/Moderate Background Investigation.

Key Responsibilities

• analyzing business needs
• presenting VA data
• training end users

Job Details

• Category: Information Technology
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — United States
• Salary: USD 45,730 – 53,500 / year
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Tuition reimbursement
• Retirement plan

About TISTA Science and Technology Corporation

A technology services company delivering mission-driven solutions and supporting public-sector organizations. — Industry: Information Technology