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DRAGONFLY HEALTH - A GREAT PLACE TO LAND
Dragonfly Health is the leading care-at-home data, technology and service
platform, and the industry’s first scale durable medical equipment (DME) and
pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced
technology and robust analytics to manage DME and pharmaceutical services as
part of a single, efficient solution for caregivers, patients, and their
families. We serve over 145,000 patients every day in all 50 states.
Here, you are an integral part of a team that is transforming the future of
hospice and post-acute healthcare. This is where innovation, collaboration and
compassion thrive, allowing us to carry out our work at the highest level to
serve our patients at a time in their life when they need us most.
We offer a dynamic and inclusive workplace where you'll have the unique
opportunity to shape the future of healthcare alongside a passionate and
talented team. We believe in empowering our employees to grow both personally
and professionally, providing ample opportunities for career advancement,
continuous learning, and skill development.
DRAGONFLY HEALTH IS OUR NAME FOR A REASON.
The dragonfly is symbolic of the transformational impact we’re making on the
industry, our people, and the lives we touch. We are a guiding force for what’s
ahead, delivering more than equipment and medications, but also comfort and
peace of mind. We are agile and adaptable, able to quickly and easily pivot from
one point to the next, ready for whatever situation or patient need that
arises.
WHATEVER IT TAKES. WHEREVER IT TAKES US.
WHAT WE OFFER
Competitive Pay $20.00 per hour
Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k
w/match, etc.)
Growth Opportunity and Career Advancement
Agile and Adaptable team culture
Innovative and revolutionary technology solutions
A higher calling to provide quality patient care
See how Dragonfly Health is transforming the world of hospice and post-acute
care.
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WHAT YOU WILL DO
Configure and maintain client and provider contract information, equipment
pricing, and billing terms within our order management system to ensure
accurate invoicing and ordering capabilities.
Support Contracting, Implementation, Client Services, and Billing teams by
ensuring system configurations align with established contract terms and
business requirements.
Review client and provider contracts, including pricing agreements, renewal
dates, and service amendments, while assisting with fee schedule creation and
updates.
Maintain accurate system records by adding and updating client, provider, and
partner information to support new contracts and ongoing business
relationships.
Manage and update equipment catalogs to ensure product availability, pricing,
and related information remain current and accurate.
Analyze data, identify discrepancies, and collaborate with internal teams to
resolve configuration issues and improve operational efficiency.
WHAT WE LOOK FOR
High school diploma or equivalent required.
Experience in administrative support, data entry, billing, business
operations, or data analysis preferred.
Experience in durable medical equipment (DME), hospice, pharmacy, managed
care, or a related healthcare services environment is strongly preferred.
Familiarity with contracting, procurement, pricing structures, or order
management systems is a plus.
Intermediate to advanced Microsoft Excel skills, with the ability to
organize, analyze, and present data accurately.
Strong analytical and problem-solving abilities, with exceptional attention
to detail and accuracy.
Excellent organizational, time management, and communication skills, with the
ability to manage multiple priorities and collaborate across departments.
A proactive, self-directed approach to work, with a commitment to
professionalism, confidentiality, and maintaining accurate business records.
WHY SYSTEM CONFIGURATION COORDINATORS ARE IMPORTANT
At Dragonfly Health, accurate system configuration is the foundation of
efficient operations, reliable billing, and a seamless experience for our
healthcare partners. The System Configuration Coordinator helps ensure that
contracted pricing, equipment catalogs, and client information are maintained
correctly, allowing our teams to operate with confidence and deliver consistent,
dependable service.
Your attention to detail and commitment to accuracy will directly support
operational efficiency, strengthen relationships with our clients and providers,
and help ensure our healthcare partners can focus on what matters most:
providing exceptional patient care.
LET'S SOAR TOGETHER