SVP, Delivery

Company Overview

XPECT Solutions, LLC has built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted, highly technical personnel, a disciplined project management approach, and an overarching commitment to customer service. We develop, test, deploy, and support exceptional solutions that enhance system functionality, while maximizing reliability and availability, and ensure the tightest security. 

Job Overview
The SVP, Delivery is responsible for the successful execution and growth of Xpect’s contracts and customer engagements. This role sits at the intersection of delivery execution, customer and partner relationship management, capture support, and leadership development, building a leadership team equipped to spot growth and act on it. This SVP of Delivery will be identifying, cultivating, and closing growth wherever it exists: revenue expansion, margin improvement, new contract wins, contract extensions and recompetes, headcount growth, and productized solution sales. The SVP, Delivery personally carries the executive relationships that protect and grow delivery P&L, while ensuring the operational discipline that makes growth sustainable

Core Responsibilities

Growth Identification & Execution

• Own the growth agenda across the portfolio — revenue growth, margin improvement, new contract wins, contract extensions and recompetes, headcount growth, and productized solution sales.
• Identify and pursue on-contract growth opportunities in every program, treating every customer touchpoint as a potential growth signal.
• Provide meaningful support to capture and proposal efforts, including staffing strategy, technical approach, and past-performance narratives.
• Partner with the Business Development organization to prioritize and resource the highest-value growth opportunities.

Product & Solutions-Driven Growth

• Partner with Technology Solutions/Product Development teams to identify and pursue delivery-side opportunities to sell and scale Xpect's productized solution suite (Adaptive Authority, Adaptive Spectra, Adaptive Conduit).
• Cultivate program-level receptivity for productized solution pilots, connecting technical solutions leadership with the right customer stakeholders and contract vehicles to convert interest into revenue.
• Champion adoption within the delivery organization, ensuring programs are positioned to support, scale, and monetize product deployment where relevant.

Operational Delivery Oversight

• Own delivery performance across Xpect's DOJ portfolio, ensuring programs meet and exceed gross margin, utilization, and customer satisfaction targets that create room for growth investment.
• Lead the monthly PMR cadence across programs as a growth forum — surfacing scope expansion, staffing, and margin improvement opportunities alongside financial discipline and risk management.
• Partner with the VP of Service Delivery, Directors, Program Managers, and program leadership to stabilize at-risk programs and scale high-performing teams, protecting the base that growth is built on.
• Oversee new program and project start-ups, including contract and charge code setup, staffing readiness, and cross-functional enablement, ensuring every new win converts cleanly into billable growth.

Leadership Development

• Continue to lead Xpect's leadership development program, building leaders capable of spotting and acting on growth opportunities within their own programs.
• Build and reinforce a standardized delivery operating system that defines how program leaders manage people, run programs, own financial performance, and contribute to growth.
• Coach and mentor program managers and directors, strengthening direct-supervisor effectiveness, building succession plans, and instilling a growth mindset at every level.
• Partner with HR and ITM to translate engagement survey findings into observable leadership behaviors and training.

Customer & Partner Relationship Cultivation

• Serve as the executive-level relationship owner for key customer stakeholders, maintaining consistent quarterly touchpoints with senior customer leadership to surface new growth opportunities early.
• Build and sustain meaningful teaming partner relationships that support delivery excellence and open doors to future growth.
• Represent Xpect in customer forums, escalations, and strategic program reviews, positioning the company for expansion and recompete success.

Strategic Alignment

• Connect day-to-day program execution to Xpect's broader growth thesis and enterprise value objectives.
• Support integration of acquired teams and programs into Xpect's delivery model as the portfolio grows.
• Partner with the COO on organizational scaling decisions tied to delivery leadership, headcount growth, and portfolio structure.

Key Outcomes

• Demonstrated growth across every lever — revenue, margin, new contract wins, contract extensions/recompetes, headcount, and productized solution sales.
• Active delivery-side support for productized solution adoption and revenue across the portfolio.
• A thriving, well-governed portfolio with consistent oversight and improving gross margin.
• A functioning Forge Foundations program with clear leadership pipelines at every level, oriented toward growth.
• Deepened executive relationships with customer stakeholders and teaming partners.
• A scalable delivery operating model ready to absorb future acquisitions and portfolio growth.

 

Benefits

Xpect Solutions, LLC is a one-of-a-kind employer with a talented team that is cleared at various levels and is certified in dozens of industry-recognized certifications. Our talented staff are the key to our success. They bring the knowledge, experience and technical skills to deliver the best solutions to our customers.

We support our team by providing open communication, win-win partnerships with clients and vendors, a team-oriented culture, and a focus on professional development and growth for a long-lasting and happy career.

We offer a benefits package that is designed to keep our most important assets – our employees – healthy, happy, energized and moving forward. Our philosophy is simple – empower our employees with the benefits, resources and the financial incentives they need to be successful.

Benefits and Perks:

• A competitive Medical, Dental, and Vision plan
• Retirement Savings Plan
• Life Insurance
• AD&D Insurance
• Short Term and Long Term Disability Insurance
• 3 weeks of annual PTO
• 11 days of Holiday PTO
• Performance Awards
• Referral Bonus Plan (of up to $5,000/year)
• Education Reimbursement/Training (of up to $2,500/year)

#CJ

Executive role requiring leadership of contract delivery, customer and partner relationships, portfolio growth, operational performance, capture support, and leadership development.

Key Responsibilities

• driving growth
• overseeing delivery
• developing leaders

Skills & Tools

Adaptive Authority, Adaptive Spectra, Adaptive Conduit

Job Details

• Category: Business Operations
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — United States
• Languages: English

Benefits

• Generous paid time off
• Tuition reimbursement
• Retirement plan

About XPECT Solutions, LLC

An information technology and security solutions provider supporting clients' strategic goals and mission objectives. — Industry: Information Technology