JOB TITLE: Support Services Project Manager/Specialist
Scope of Services
- The scope of the proposed services will include the following:
- Creation of project documentation.
- Process monitoring.
- Conducting cost/benefit analysis.
- Documentation of specifications and requirements tracking.
- Providing day-to-day support for ongoing processes.
- Providing ongoing evaluation and improvements for processes and working in needed areas to provide support services based on the agency’s workload demands.
Mandatory Expertise and/or Relevant Experience
- The applicant must have expertise and/or relevant experience in the following areas:
- The applicant should have at least five (5) years of experience with Trimble Unity Construct (formerly eBuilder).
- The applicant should have experience creating new user accounts with the appropriate permissions and performing account maintenance within the Trimble platform.
- The applicant should have experience providing general user support for Trimble Unity Construct (formerly eBuilder).
- The applicant should have experience with project administration for Trimble Unity Construct (formerly eBuilder).
- The applicant should have experience creating and maintaining training materials for Trimble Unity Construct (formerly eBuilder). This includes providing basic new-user training, workflow training, administration training, as well as training on new features and process design.
- The applicant should have experience providing guidance on leveraging best practices, conducting design sessions, and documenting requirements for new process rollouts for Trimble Unity Construct (formerly eBuilder).
- The applicant shall serve as the lead for process testing.
- The applicant should have experience evaluating the use of cost management and leveraging best practices in cost management using the Trimble platform.
- The applicant should provide reporting assistance and report cleanup, as well as create reports, report subscriptions, and dashboards for Trimble Unity Construct (formerly eBuilder).
General Information
- Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment.
- Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.
- Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.