Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.
Job Summary
- Support preparation (analysis and accompanying slide decks) for quarterly supplier management review with program & client leadership
- Support supplier scorecard meetings and prepare supporting materials (performance analysis, messaging, meeting scheduling, & compilation scorecard PDFs)
- Review requisition distribution (review of opportunities sent, cadenced review of distribution lists, explore further optimization, & alignment to program goals)
- Support supplier scorecard access and rollout to MSP customers
- Support internal & client supplier summits
- Support vetting & onboarding of new suppliers
- Support compliance audits and discussions with suppliers
- Track and follow-up on action items from supplier meetings
- Track and support new supplier performance reporting requests
- Maintain the Pinnacle Supplier Portal for diversity statuses and points-of-contact and ensure client VMS environments are aligned
- Collect information from internal & external stakeholders to gather a full understanding of problems at hand, draw conclusions, and make recommendations to remediate the situation
- Ability to understand the situation and audience at hand to communicate effectively
- Provide outstanding customer service and responsiveness to suppliers, internal stakeholders, and clients
REQUIRED SKILLS & QUALIFICATIONS
Bachelor’s degree with a major in a business discipline (Business Analytics is preferred)
0-2 years of relevant work experience
Previous customer service experience
Intermediate to advanced Excel & PowerPoint skills
Demonstrated curiosity to analyze data & identify opportunities/trends
Understanding of relational databases and experience creating basic reports & dashboards in Tableau (or equivalent) are a plus
Previous staffing industry experience is a plus
Qualifications
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