FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of
employees committed to making customers’ lives brighter, the environment better
and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and
operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one
of the nation's largest investor-owned electric systems, more than 24,000 miles
of transmission lines that connect the Midwest and Mid-Atlantic regions, and a
regulated generating fleet with a total capacity of more than 3,500 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of
FirstEnergy Corp.
This position can be located in Any FE Location
This position will oversee the work of staff responsible for developing,
implementing, and overseeing FEU’s use of protective relaying and controls
testing programs (currently Doble’s Relay Testing Software (RTS) and Doble
Protection Suite), provide support to relay technicians utilizing the programs
and FEU’s adherence to NERC PRC-005 Maintenance requirements. This entails
providing technical support and subject matter equipment expertise of electrical
substation safety guidelines, maintenance practices and methods, utility
industry standards, and regulatory compliance requirements.
Responsibilities include:
Supervising a team of employees responsible for Relay Testing System support
Ensuring consistent use of the relay test software across FEU
Developing, Testing, and Issuing Relay Test Routines
Providing field technical support for the relaying test software
Working with Asset Management & Records Control on relay test software key
purchases and upgrades to the software
Supporting testing of new equipment and tools to improve field performance
Providing training to field personnel on the use of the relay test software
Supervising a team of employees responsible for providing technical oversight
to FE regulatory compliance commitments, specifically NERC requirements
PRC-005
Assisting field personnel with testing methods and documentation for
protection systems outlined in NERC PRC-005, including relays,
communications equipment, trip coils, DC systems, control circuitry,
sensing devices, and Sudden Pressure Relays (SPRs)
Assisting field personnel with compliance documentation requirements
Reviewing and following up on maintenance orders programmatically flagged
for equipment issues or incomplete documentation.
Coordinating with FE IT department on PRC-005 requirements related to
protection system communication equipment
Providing ad-hoc training to new personnel on NERC compliance
responsibilities
Performing substation asset field audits to verify asset inventories after
construction project completion
Commissioning record review
Assisting with the preparation for compliance audits conducted by internal
resources, consultants or regulator organizations
Conducting or reviewing Apparent or Root Cause analysis related to
compliance issues
Assisting in the development or modification of FirstEnergy Substation
Maintenance Practices
Participating in industry meetings to confirm FirstEnergy has a voice in
direction of industry (i.e. Doble RTS user group or applicable relay forums
like NATF and EPRI working groups)
Supporting FE storm restoration processes including performing assigned field
storm roles during significant system disturbances
Creating an environment of accountability and a sense of urgency for meeting
agreed-upon expectations/deadlines
Executing the performance management process by providing feedback and
coaching on an ongoing basis throughout the year
Actively partnering with staff to assist them in creating priorities,
developing goals, assessing progress, and providing meaningful feedback
Willingness to travel throughout the FirstEnergy system including periodic
overnight stays
Maintaining a safe workplace for coworkers and the community based upon
knowledge of potential hazards and industry regulations/requirements
Qualifications include:
Bachelor of Science Degree in Electrical, Civil, or Mechanical Engineering,
Business Management, or Project Management plus four (4) years relevant
experience. In lieu of a college degree, consideration will be given to
applicants having an extensive multi‑disciplined technical and operational
background with eight (8) years relevant experience.
Relevant work experience includes, but is not limited to, any of the
following: regulatory compliance, utility experience, substation maintenance,
protective relay experience, system planning, database administration, data
reporting, and data analysis
Management/leadership experience preferred.
Commitment to FirstEnergy's Safety Policies and the Accident
Prevention Handbook
Ability to develop effective working relationships with employees at all
levels of FirstEnergy Corp.
Superior written and verbal communication skills; Ability to effectively
present complex subject matter to all levels of management and to
outside stakeholders
Experience in leading projects, process/project development,
planning/analysis, and performance reporting is desired.
Demonstrate a questioning attitude to continue to learn, produce results, and
strengthen existing relationships
Model active learning through continuing to develop breadth of knowledge,
skills, and perspective
Deliver quality, accurate work within established deadlines; Coach others in
effective decision making
Effective leadership skills, to communicate with and direct work of others,
ensure safety and create productive and positive work results.
A working knowledge of electrical engineering, transmission substation
equipment, transmission system protection and transmission system operations
is preferred.
Understanding of FirstEnergy's Manual of Operations is preferred.
A general knowledge of regulatory requirements from both state and federal
agencies that impact the design, maintenance and operations of transmission
and distribution substations is preferred.
Strong knowledge of electric utility operations and compliance is preferred.
Strong knowledge of general compliance documentation and audit procedures as
well as Regulatory audit processes is preferred.
Strong knowledge of Microsoft Office tools including Microsoft Word, Excel,
and PowerPoint.
Familiarity with either or all - Cascade / PowerBase / RTS / Energy Delivery
Outage Application (EDOA) / SAP / PowerBI is preferred
Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to
meet the challenges of our changing business environment. We are committed to
rewarding individual and team efforts through our total rewards philosophy which
includes competitive pay plus incentive compensation, a company-sponsored
pension plan, 401(k) savings plan with matching employer contribution, a choice
of medical, prescription drug, dental, vision, and life insurance programs, as
well as skills development training with tuition reimbursement. Please visit our
website at www.firstenergycorp.com to learn more about all of our employee
rewards programs. FirstEnergy proudly supports workforce diversity. All
qualified applicants will receive consideration for employment without regard to
race, religion, color, national origin, sex, sexual orientation, gender
identity, age, status as a protected veteran, or status as a qualified
individual with a disability. No recruiters or agencies without a previously
signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business
activities. We ensure employees have the tools, information, and processes to
perform their duties in a manner that assures safety for themselves, their
co-workers, our customers and the public. Our goals are to provide a safe work
environment, to maintain an accident-free, injury-free workplace, and to promote
and maintain public safety. To meet these goals, we dedicate ourselves to
achieving world-class safety standards.
FirstEnergy takes a market-based approach to pay, which may vary depending on
your location. In addition, your actual base salary will depend on various
factors such as your skills, qualifications, and experience.
The estimated pay range for this role is $116,025- $163,800. The pay range for
certain locations, including the state of New Jersey, include a 20% differential
to account for an increased cost of living, making the pay range $139,230 -
$196,560.
FirstEnergy Human Resources Team