Job Responsibilities:
Provides technical expertise for pre-sales opportunities, installation, and
post-sales maintenance of Commercial Services products, ensuring the systems
function.
Maintains competency in established area(s) of expertise through vendor and
industry training. Liaison with manufacturers regarding product or
applications upgrades.
Gathers, and updates data pertaining to tools, resources, products, and
applications on a regular basis.
Develops and applies technology for customers’ use.
Proactively develops innovative solutions and programs to enhance business
opportunities.
Provides active technical mentoring for the Sales, Solutions Engineering, and
Delivery teams.
Interface with senior-level customer contacts, identify customer needs, add
technical expertise to customer proposals, handle objections appropriately,
and deliver successful sales presentations adding value through industry
knowledge and insight.
Personally follows through on customer inquiries and requests, demonstrates
responsiveness, and able to present highly technical topics included advanced
products/applications and business solutions to large groups.
Skills, Knowledge, Abilities:
Able to work remotely and independently as well as part of a team
environment.
Able to retrieve information and conduct research related to project
completion and job responsibilities.
Able to think analytically.
Capable of establishing priorities and balancing multiple projects
simultaneously.
Encompasses project management skills from project start to finish.
Performs work under general supervision.
Handles complex issues and problems.
Excellent written and verbal communication skills.
Organized and detail-oriented.
Able to build collaborative relationships.
Able to read, write and interpret various correspondence, memos and
instructions.
Understanding of basic mathematical concepts, such as adding, subtracting,
multiplying and dividing.
Proficient in basic to intermediate computer software programs, such as
Microsoft Office.
Must have current driver’s license and/or passport.
Ability to work overtime as necessary.
Qualifications:
5 or more years of experience in Estimation of Infrastructure cabling
technologies.
RCDD is preferred.
Ability to travel up to 10% of the time.
Supervisory Responsibility:
This position has no supervisory responsibilities
Black Box is a global leader in digital infrastructure solutions, delivering
network and system integration, managed services, and technology products to
Fortune 100 and top global enterprises. With a presence across the United
States, Europe, India, Asia Pacific, the Middle East, and Latin America, Black
Box serves businesses across financial services, technology, healthcare, retail,
public services, and manufacturing. Supported by a global team of around 3,600
professionals and strategic partnerships with leading technology providers,
Black Box delivers end-to-end solutions in network integration, digital
connectivity infrastructure, data center buildouts, modern workplace solutions,
and cybersecurity. Its Technology Products portfolio enhances business
operations with cutting-edge solutions in AV, IoT, KVM, Networking,
Infrastructure, and Cables. Black Box's recent achievements showcase phenomenal
growth that aims to reach a $2 billion milestone in the next three years.
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