Job Description:
• Build and lead the procurement function across Shield and its portfolio of ShieldCos
• Own vendor relationships, spend management, and procurement operations end to end
• Manage commercial strategy and vendor relationships across software, hardware, telecom, distribution, and services suppliers
• Lead contract negotiations, renewals, and terminations while driving favorable pricing, terms, and service levels
• Build and maintain a centralized contract and renewal calendar
• Develop and manage a portfolio-wide view of vendor spend and identify consolidation opportunities
• Establish procurement policies, approval workflows, and purchasing controls with Accounting and FP&A
• Build a scalable procure-to-pay process and assist with budgeting and forecasting
• Partner with IT and business stakeholders on software and hardware purchasing, license management, and vendor due diligence
• Support acquisitions and entity integrations by assessing vendor agreements, identifying overlap, and migrating companies onto preferred vendor and purchasing frameworks
• Manage vendor performance through scorecards, business reviews, and escalation processes
• Administer and optimize procurement systems and workflows, including NetSuite and Ramp
• Develop KPIs and reporting on spend, savings, and vendor performance for Finance and executive leadership
• Support budgeting and forecasting cycles with vendor spend analysis and renewal projections
• Champion AI, automation, analytics, and procurement tools
• Implement process improvements that reduce cycle time, deliver efficiency gains, and ensure policy compliance
• Establish a vendor inventory, renewal calendar, consistent procurement workflow, and consolidation wins across major spend categories within the first year
Requirements:
• Bachelor’s degree in Finance, Business Administration, Supply Chain, or a related field, or equivalent experience
• 8+ years of progressive procurement, strategic sourcing, or vendor management experience, ideally in a technology, IT services, or multi-entity environment
• Deep experience with and expertise in IT cloud, software, and technology providers
• Proven track record of negotiating complex vendor agreements and delivering measurable cost savings
• Strong understanding of contract structures, licensing models (SaaS, per-seat, consumption-based), and vendor risk management
• Excellent analytical skills with advanced proficiency in Excel; comfort aggregating and analyzing spend data across multiple entities
• Strong communication, relationship-building, and cross-functional team facilitation skills with the ability to influence stakeholders at all levels, from ShieldCo operators to executive leadership
• Self-directed and accountable, with the ability to manage multiple negotiations and deadlines simultaneously
• A collaborative, innovative, and enterprise-minded leadership style
• Comfort operating in analytics- and automation-enabled environments
• Evidence of adaptability and a continuous improvement mindset to drive process improvements
• Experience building or standing up a procurement function in a fast-paced, high-growth, or acquisitive environment
• Experience with NetSuite ERP and Ramp expense management
• Familiarity with MSP-relevant vendor ecosystems (Microsoft CSP, distribution partners such as Pax8/Ingram, RMM/PSA tooling, telecom)
• Experience supporting mergers, acquisitions, or multi-entity integrations
Benefits:
• Fully remote work arrangement
• Approximately quarterly travel for company meetings, trainings, and team collaboration events