Strategic Partner Director

Job description

We are searching for a Strategic Partner Director to join our team in North America. In this role, you will combine in-depth business knowledge, a consultative sales mindset, and strong analytical thinking to deliver results that drive incremental revenue and optimal client experiences with boost.ai’s solutions.
You will also develop and strengthen key partner relationships to generate revenue via a partner-sourced pipeline in strategic verticals and geographical areas.
Furthermore, you will actively improve boost.ai’s partner engagement to help facilitate their success and build their reputation for delivering quality outcomes using boost.ai’s software.

Job requirements

• A proven track record within technical B2B sales with at least 8 years of experience.
• Strong knowledge of the NAM partner landscape.
• Proficient in cultivating partnerships with industry GSI leaders like Accenture, KPMG, Deloitte, and Capgemini as well as specialist SIs across CX, CCaaS and AI.
• A strong technical understanding is a key requirement of the role to ensure you are competent in answering questions from partners related to security, hosting options, privacy and other technical and business impact assessments.
• Excellent oral and verbal communication skills in English with experience in delivering presentations and product demos.
• High-grade relationship skills, able to demonstrate negotiation and organizational skills, with a proven track record of experience in managing various customer and partner stakeholder relationships.
• Strong analytical skills.
• A university degree level would be an advantage but is not a prerequisite for the role. 
• In order to succeed in our industry, you must have a genuine interest in business development within the partner ecosystem and a hunter mindset.

Job responsibilities

Revenue Impact: Consistently contribute to Boost’s growth
Partnerships in this market are an integral part of the sales function. What used to be centred around relationship management has now evolved into a focus on true revenue impact and the business metrics that define this; partner-originated and partner-influenced ARR. Your primary responsibility will be to drive revenue growth via our third-party partners.

Pipeline Generation: Deliver quality and quantity
The critical prerequisite to revenue impact is focusing on generating a volume and quality of pipeline from our partners. This requires intense focus on quality; region, ICP, company size, business problem etc. Our partner channel represents an outsized proportion of the overall pipeline mix (typically more than 50%) and expectations are high If executed correctly, this often carries both a shorter sales cycle and a higher average order value. Your other primary task is to identify and discover pipeline via our partners. 

Strategic Relationships: Win the mindshare battle, daily
Underpinning the pipeline and revenue goals is the ability to create and enhance relationships with partners we designate as strategic to our business. Perpetual effort is required to focus on positioning our differentiation vs the numerous other competitors vying for attention and priority with a partner account. Achieving and maintaining priority with designated partners is the core day-to-day loop.

Partner Enablement: A path to self-sufficiency
Persuading partners to prioritise our Partner Academy, to become an Authorised partner initially, followed by Certified in advanced skills is crucial to scale pipeline generation and enable partners to take more control of opportunities. Supporting our enablement team to help partners journey towards becoming self-sufficient is a critical success factor for our business.

GTM Alignment: Collaborate across functions
The role requires a strong aspect of internal selling and collaboration across key GTM departments. Working daily with Sales, Marketing and Customer Success. Persuading AEs to collaborate with their local counterparts in partners, initiating and supporting co-marketing efforts with partners and helping partners see the expansion opportunity in jointly won accounts are all crucial collaborative efforts.

Job benefits

• An engaging work environment with people who share a common mindset; to deliver a world-class product in a brand new, up- and-coming industry.
• Engaged, dynamic and extremely motivated colleagues in all departments, both professionally and socially. Challenging, varied and engaging work tasks.
• Room and encouragement to be independent and innovative.
• Opportunities for a very steep career path.
• Competitive salary and exciting bonus schemes. Sounds good?

Please note:
During the recruitment process, we interview the appropriate candidates quickly and continuously - until we find the right candidate. We recommend that you submit your application as soon as possible.

About boost.ai

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 live AI Agents, and more than 180 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation.
Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the US, including Credit Union of Colorado, MSU Federal Credit Union, Coursera, Tokio Marine HCC, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic QuadrantTM for Conversational AI Platforms. 

Our core values—trust, innovation, teamwork, and fun—are central to everything we do. We are committed to building a supportive environment that drives growth, encourages collaboration, and helps us achieve our goals while maintaining a fun and vibrant culture. These values provide a strong foundation that empowers our team members to excel.
Our success is driven by a diverse and dedicated workforce. We are committed to helping every employee reach their full potential by fostering a culture of trust, accountability, and equal opportunity for all.
It is our policy to provide equal opportunities for employment and career advancement based on an individual's abilities, qualifications, and suitability for the role. We welcome applications from all qualified candidates, regardless of gender, gender identity, religion or belief, sexual orientation, age, disability, or any other characteristic protected by applicable law.

8+ years technical B2B sales experience, strong NAM partner landscape knowledge, proficiency with GSI leaders, technical understanding, excellent English communication, analytical skills, and a hunter mindset.

Key Responsibilities

• driving revenue growth
• generating partner pipeline
• managing strategic relationships

Job Details

• Category: Business Development
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — United States
• Languages: English

About Boost.ai group

A trusted leader in AI-powered customer experience solutions for regulated industries. — Industry: Information Technology