Store Operations Support Specialist

Company Description Job Description - 80% Conduct Operations Assessments in all US stores - Measure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation - Provide hands-on training during the assessment with a positive attitude - Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures - Evaluate all stores in assigned area multiple times per year to meet team objective - Assist team to meet visit goal which may include travel outside of your assigned area - 10% Facilitate educational programs on operations evaluation and improvement - Partner with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area - Educate marketplace on current and revised standards in a proactive manor - Perform calibration visits with the marketplace leaders - Assess and share best practices - 5% Additional Responsibilities - Participate in special programs such as Domino’s Pizza Prep School - Participate in FBC, Franchisee and Specialist on-boarding - Gather and provide specialized data upon request - Support the testing and rollout of new innovations or product launches - Act as a resource for information to the marketplace - 5% Administrative - Maintain a consistent and direct link to WRC, marketplace leaders, and Franchisees with timely and accurate communications - Utilize store data and provided technology to effectively plan store visits - Schedule all travel in the most cost-effective manner - Utilize available reports and data to ensure store visits are completed on schedule - Facilitate and participate in team and individual meetings Qualifications - Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred - Experience as a multi-unit supervisor or Operations Trainer preferred - Role model operator with history of exceptional evaluation scores - Experience coaching and developing team members - Proficient in leveraging technology and innovation in stores to drive operational performance - Ability to work independently and be results oriented - Thorough understanding of Domino’s Pizza standards, policies, and procedures - Appropriate level of computer and technology skills (Microsoft office) - Ability to give and receive constructive feedback and diffuse volatile situations - Outstanding communication including verbal, written and presentation skills - Strong interpersonal, time management and organizational skills - Effective coaching and motivational skills, professional demeanor - Ability to travel 75- 85%, including overnight travel - Willingness to work 3-4 weekends per month - Recommendation from Franchisee, Director of Corporate operations or equivalent - High School Diploma required Additional Information - Benefits: - Paid Holidays and Vacation - Medical, Dental & Vision benefits that start on the first day of employment - No-cost mental health support for employee and dependents - Childcare tuition discounts - No-cost fitness, nutrition, and wellness programs - Fertility benefits - Adoption assistance - 401k matching contributions - 15% off the purchase price of stock - Company bonus - All your information will be kept confidential according to EEO guidelines.