To support patient care initiatives, the full-time State Licensed Care Coordinator will manage a panel of 400-450 patients, providing health coaching and conducting outreach from a HIPAA-compliant home office environment.
Key responsibilities
Conduct monthly outreach and daily calls to patients, delivering personalized care plan support and health coaching Collaborate with clinical teams and providers to address patient needs and ensure continuity of care Document all patient interactions in real time while maintaining HIPAA compliance and call quality standards Required qualifications Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C) or be a Certified Pharmacy Technician (CPhT) Minimum 1 year of clinical experience in a primary care, hospital, or specialty healthcare setting Experience with Electronic Medical Records (EMRs) and strong computer navigation skills HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability Must be legally authorized to work in the United States