Your role at Dynatrace
As an Senior Solutions Architect Team member you will be asked to work with a variety of accounts where you must lead very skilled engineering staff of our customers. You may also get involved in diving in to help isolate major performance issues and/or provide solutions in mitigating performance problems within large environments. You will work with our product engineering teams to ensure any functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team. Our team members regularly get involved in hands on solutioning both for our own purposes of working smarter not harder or to assist in the implementation of deployments or solutions at the customer. Our joint team of highly experienced ESAs are periodically found solutioning in C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform and many more. To be part of the team means contributing a history of both high-level consulting to rolling the sleeves up and contributing in code either for the team or the customer.
The Enterprise Solution Architect is a combination of an infrastructure, automation expert, coder, trusted advisor and cloud services authority who will be responsible for leading the design and implementation of our monitoring solutions executed through a well-defined, repeatable services engagement model. Our ESA team members perform most of their responsibilities remotely at a home office and will have moderate to minimal travel from time to time.
What will help you succeed
Minimum Requirements
- Bachelors Degree required or additional 5 years of relevant Information Technology experience accepted in lieu of degree
- 7+ years of real world experience in software and/or solution engineering
- 7+ years experience leading and consulting in large Enterprise/Corporate environments a must
Preferred Requirements
- Prior Experience using Dynatrace or managing APM solutions a major plus
- Solid understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly.
- Solid understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
- Solid understanding of a Container based solutions using Kubernetes and similar products. Service mesh experience a plus.
- Outstanding communicator and writing skills a must with the ability to consult and lead multi-day meetings to assess technologies and processes.
- Solid understanding of Application and/or Infrastructure Monitoring & Observability
- Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications is a plus
- Solid understanding of solutions using Chef, Puppet, Ansible, GoCD, Jenkins, TFS and similar products.
- Solid understanding of PaaS concepts and implementations such as Cloud Foundry, OpenShift, BlueMix or similar offerings.
- At least 7+ years of prior development experience in at least one object-oriented language. Solid understanding of byte-code based runtimes, i.e. Java, .NET
- Solid to Expert hands on experience with SQL a plus
- Prior experience with enterprise logging technologies and strategies
- Prior hands-on experience providing troubleshooting expertise for performance and other issues.
- Prior experience in streamlining a development lifecycle with automated provisioning and testing of resources.
- Demonstrable Enterprise Architecture planning and design skills. Expert authoring Diagrams is desired.
- Expert analytic, organization, presentation, customer service and facilitation skills.
- Ability to gather customer requirements and translate those requirements into short and long term deliverables while working with Project Managers and Directors
- Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration and Continuous Delivery/Deployment.
- Solid understanding and experience working with high availability, disaster recovery designs, high performance, multi-data center systems and hybrid cloud environments.
- Considered an expert in a combination of database and platform application services is a plus
- Ability to use a wide variety of open source technologies and cloud services
- Preference will be given to candidates that also have web applications, database, and support skills
Why you will love being a Dynatracer
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Compensation and Rewards
DOE, salary $170K-215K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.
Equal Employment Opportunity
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.
Benefits and work-life perks
We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.
Mental health support
Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.
Wellness Days
Four company-designated extra paid days off for you to recharge batteries.
Flexibility
Our hybrid working model and flexible working hours offer you the flexibility you need.
AI-driven workflows
Use AI as your daily teammate to automate tasks and focus on what matters.
Learn & develop
Company-wide learning perks, designated team's learning days, and more.
Volunteering day
A day of paid volunteer time to support a community or cause you care about.
Regular team events
We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!
International vibe
Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.
Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.
About Dynatrace
Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.
Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
Bachelor's degree or 5+ years IT experience; 7+ years software/solution engineering; 7+ years leading in large enterprise environments; expertise in cloud (AWS, Azure, Google Cloud); strong communication and consulting skills.
Key Responsibilities
- leading design
- implementing monitoring solutions
- consulting with customers
Skills & Tools
C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform, Kubernetes, Chef, GoCD, Jenkins, TFS, Cloud Foundry, OpenShift, BlueMix, AWS, Azure, Google Cloud
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Detroit or United States
- Salary: USD 170,000 – 215,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About Dynatrace
A leading AI-powered observability and security platform for digital businesses. — Industry: Information Technology