Job Description Summary
All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.Job Description
Job Title
Sr Services Manager 2 - Customer Contract Management (Marine Services / LM2500 Program Manager)
Company Intro/About GE Aerospace
GE Aerospace is a world-leading provider of jet engines, components, and integrated systems for commercial and military applications. We partner closely with customers around the world to deliver reliable products and services, with a relentless focus onsafety,quality, andcustomer outcomes.
Site, Business, OR Functional Area Overview
This role supports theMarine Servicesbusiness, providing in-service support and contract performance leadership for naval customers. The preferred location isHalifax (Dartmouth), Nova Scotia, with consideration forVancouver/Victoria, British Columbia. The position operates in a cross-functional environment, coordinating across internal GE Aerospace stakeholders, customers, licensed MRO resources, vendors, and subcontractors to ensure contract obligations, compliance, and fleet readiness outcomes are achieved.
Role Overview
TheSr Services Manager 2 - Customer Contract Managementleads pre- and post-contract administration, including contract terms and conditions, claims management, risk modeling, and contract estimating activities supporting tenders and program reviews. The role has moderate autonomy and requires strong operational judgment to improve thequality, efficiency, and effectivenessof contract execution.
In this Marine Services assignment, the Program Manager leads major and complex work with long-term business implications, owningIn Service Support Contract productivity strategy and executionand providing technical leadership and program governance forLM2500fleet sustainment activities.
Key Responsibilities
Contract Cost Oversight & Planning: Own contract cost oversight, forecasting, and planning to support productivity strategy and deliver performance to contract commitments. Customer Program Liaison: Serve as the primary programmatic liaison with Defense stakeholders, ensuring alignment on priorities, issues, and execution plans. Contract Performance Reporting: Lead contract performance reporting to Defense, ensuring clear dashboards, status visibility, and timely communication of risks and mitigation actions. Budget Awareness & Fleet Coordination: Maintain Defense budget awareness and support long-range fleet coordination to align sustainment plans to operational needs and funding realities. LM2500 MRO Planning & Engineering Liaison: Lead LM2500 fleet maintenance, repair, and overhaul planning; act as engineering liaison between depot management and the Naval Defense contracting organization. Vendor & Subcontractor Management: Manage assigned vendor contracts and subcontractor component repair activity, including performance reviews, issue resolution, and delivery adherence. Engine Life Management & Tracking: Lead engine life management, tracking, and sustainment analytics to support readiness and lifecycle decision-making. RCN / GE / Licensed MRO Interface: Serve as engineering liaison between the Royal Canadian Navy (RCN), GE Aerospace, and licensed MRO resources to coordinate technical execution and sustainment decisions. Customer Training Program: Develop and manage customer training programs to strengthen maintenance capability and improve sustainment outcomes. Spares and Materiel Execution: Lead spares/materiel forecasting, control, procurement, and reporting to support fleet readiness and contract compliance. Program Governance & Internal Leadership Updates: Lead regular program updates for internal leadership and drive structured governance across priorities, risks, and actions. Trend Analysis & Corrective Actions: Analyze contract trends, identify gaps, and drive corrective actions to improve performance, compliance, and customer experience. Integrity, Controllership & Compliance: Ensure operational excellence in integrity, controllership, and compliance expectations across all contract management activities. Contract Management Discipline: Provide contract administration leadership across terms and conditions, claim management, risk modeling, and estimating processes supporting tenders and project reviews.
Required Qualifications
Residency: Must be aCanadian resident
Contract Documentation Requirement (RCN): Must be able to provideacademic qualifications, years of experience, and the number/description of Defense projects completed, including references demonstrating where/when/how requirements are met.
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Experience Pathways (RCN Contract Requirement): Candidate must meet(a and b)or(c)below:
(a)Five (5) years’ experience in the last ten (10) years as a program manager ofLM2500 Gas Turbine Assembly maintenance supportof at least$5M CADin value for the five (5) years of experience. For clarity, different contracts (of at least$3M CADeach in value) can be used as proof of experience;and
(b)Proof of a currentProject Management Institute (PMI) Project Management Professional (PMP)certification, maintained current during tenure under the contract;or
(c)If PMP is not held, ten (10) years’ experience in the last fifteen (15) years as a project/program manager of adefense contractin engineering or maintenance support at thegas turbine propulsion system levelof at least$5M CADin value for the ten (10) years of experience (different contracts of at least$3M CAD per yearmay be used as proof).
Education: Bachelor’s degree from an accredited university or college
Technical Background: StrongLM2500 technical backgroundspecializing in marine propulsion or power generation field service, naval marine engineering service, or merchant navy experience
Security: Possession of a Canadian Defense Security Clearance (NV1) or the ability to obtain such a clearance is amandatory requirement
Closing
At GE Aerospace, we are committed to fostering an inclusive workplace that values diversity and empowers employees to thrive. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional Information
Relocation Assistance Provided: Yes
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