WHO WE ARE AND WHAT WE DO
At Hallmark, our SAP Engineering and Operations team is responsible for the
foundation that powers many of the company's most critical business
capabilities. We support and continuously improve the SAP platforms that enable
manufacturing, supply chain, distribution, finance, procurement, order
management, and customer operations across the enterprise. Our team ensures that
the systems behind Hallmark's products, production facilities, and business
processes are secure, available, scalable, and ready to support the future of
the company. The SAP Basis team is a core part of that mission, providing the
technical leadership and operational excellence that keeps our SAP landscape
running at its best.
WHAT YOU’LL DO & HOW IT SHAPES OUR SUCCESS
Hallmark is seeking a highly skilled Senior SAP Basis Administrator to support,
maintain, and evolve our enterprise SAP landscape. This role is responsible for
the technical administration, performance, availability, security, and
operational stability of SAP platforms across development, quality assurance,
and production environments. The Senior SAP Basis Administrator will partner
closely with SAP Functional teams, Development teams, Infrastructure, Security,
and external partners to ensure reliable and secure SAP operations while
supporting strategic transformation initiatives, including SAP S/4HANA
modernization efforts. The position requires strong technical expertise in SAP
Basis administration with specific experience supporting SAP Supply Chain
Management (SCM) and Extended Warehouse Management (EWM) environments.
Responsibilities Include:
SAP Basis Administration
Administer and support SAP environments including SAP ECC, SAP S/4HANA, SAP
SCM, SAP EWM, SAP Business Technology Platform (BTP), SAP Solution Manager,
SAP Data Services, and related SAP technologies.
Perform SAP installations, upgrades, enhancement packages, support packs,
kernel upgrades, and system refreshes.
Manage transports and technical changes across SAP landscapes.
Monitor system performance, availability, capacity, and health to ensure
service level objectives are achieved.
Troubleshoot and resolve complex Basis-related incidents, problems, and
system issues.
Develop and maintain technical standards, procedures, and operational
documentation. SAP SCM and EWM Administration
Administer and support SAP SCM and SAP EWM technical environments.
Monitor and maintain SCM and EWM system performance, integrations, background
processing, and technical operations.
Support implementation activities, upgrades, patches, refreshes, and
transport management within SCM and EWM landscapes.
Collaborate with Supply Chain, Warehousing, Manufacturing, and Logistics
teams to ensure system reliability and performance. Technical Operations and
Infrastructure Support
Maintain the stability, availability, and performance of mission-critical SAP
systems.
Manage system copies, client copies, environment refreshes, and landscape
synchronization activities.
Support background job management, spool administration, RFC connectivity,
interface monitoring, and system integration troubleshooting.
Coordinate disaster recovery planning, backup validation, recovery testing,
and business continuity activities.
Participate in on-call support and planned maintenance activities as
required.
Security, Compliance, and Governance
Partner with SAP Security teams to support user administration, audits,
compliance initiatives, and access governance activities.
Support SAP GRC integrations and technical security controls.
Assist with audit remediation efforts and compliance requirements.
Ensure adherence to organizational security standards, change management
processes, and operational controls.
SAP S/4HANA Transformation Support
Support SAP S/4HANA migration, upgrade, and modernization initiatives.
Participate in technical assessments, environment planning, cutover
activities, and go-live support.
Collaborate with architects, project teams, and system integrators to deliver
technical solutions aligned with business objectives.
Provide technical leadership during issue resolution and critical production
events.
Collaboration and Leadership
Serve as a technical advisor to project teams and business stakeholders.
Collaborate with SAP, cloud providers, system integrators, and support
vendors to resolve complex technical issues.
Mentor junior team members and promote operational excellence within the SAP
support organization.
Drive continuous improvement initiatives focused on automation, operational
efficiency, and platform reliability.
BASIC QUALIFICATIONS
The following are required to be considered for this role:
Bachelor’s degree or 4 years of professional experience
At least 5 years of SAP Basis administration experience supporting large
enterprise SAP environments.
Hands-on experience administering:
SAP ECC
SAP S/4HANA
AP SCM
SAP EWM
SAP NetWeaver environments
Experience with:
SAP transport management
SAP upgrades, support packs, and patching
Performance monitoring and tuning
System refreshes and client copies
Backup and recovery processes
SAP security administration support
Operating system and database coordination
Incident, change, and problem management processes
Ability to support production systems and participate in after-hours support
activities when required.
PREFERRED QUALIFICATIONS
Your resume will stand out if you have the following:
SAP Basis, SAP Technology, or SAP S/4HANA certification.
Experience supporting SAP S/4HANA migration or transformation programs.
Experience with SAP Business Technology Platform (BTP).
Experience supporting cloud-based SAP environments, including AWS and RISE
with SAP.
Experience with SAP Solution Manager, SAP GRC, and Focused Run.
Experience supporting Taulia solutions and integrations.
Experience supporting Precisely Automate (formerly Winshuttle) administration
and SAP automation solutions.
Experience supporting SAP integration technologies and middleware platforms.
Experience supporting large-scale manufacturing, distribution, warehousing,
and supply chain operations.
ADDITIONAL DETAILS
This is a U.S.-based remote role. We’re committed to creating a connected,
collaborative culture, no matter where you are. You’ll have access to virtual
tools, team support, and opportunities to engage and grow with us. Due to
state-specific benefits regulations, Hallmark cannot consider candidates for
remote positions who reside in Alaska, Hawaii, or Puerto Rico, or any country
outside of the United States.
The salary range for this role is $110k - $120k. Final compensation varies
based on several factors.
This is a progressive role designed to grow with you. We’ll match the job
level to your skills and experience so you can hit the ground running and
keep building your career.
Hallmark is committed to recognizing and rewarding performance. Employees
are eligible for annual merit-based increases, aligned with individual and
company performance.
In alignment with our culture of care, Hallmark offers a competitive benefits
package, including medical, dental and vision plans, paid time off, 401K
with company match, and profit-sharing.
COME JOIN US! Now’s your chance to embrace a future with Hallmark- just follow
the instructions below to apply.
You must show how you meet the basic qualifications in a resume or document you
upload, or by completing the work experience and education application
fields. Accepted file types are DOCX and PDF.
In compliance with the Immigration Reform and Control Act of 1986, Hallmark
Cards, Inc. and its subsidiary companies will hire only individuals lawfully
authorized to work in the United States. Hallmark does not generally
provide sponsorship for employment.
Employment by Hallmark is contingent upon the signing of the Employment
Agreement, signing of an agreement to arbitrate in connection with the Hallmark
Dispute Resolution Program, completing Form I-9 Employment Eligibility
Verification, passing the urinalysis drug screen, education verification and
satisfactory reference and background checks.
Hallmark is an equal opportunity employer. All qualified applicants will be
considered for employment without regard to race, color, religion, sex, age,
pregnancy, national origin, physical or mental disability, genetics, sexual
orientation, gender identity, veteran status, or any
other legally-protected status. Principals only please.
HALLMARK – Because Connecting With Each Other Has Never Been More Important