At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
The Sr. Salesforce Solution Architect is responsible for designing and delivering well-architected, scalable, and sustainable Salesforce solutions that drive business value. This Sr. role owns the end-to-end technical vision for Salesforce implementations, ensuring solutions are robust, secure, maintainable, and aligned with both current operational needs and the organization’s long-term strategic objectives.
The Sr. Salesforce Solution Architect provides expert technical leadership across the Salesforce platform, including architecture governance, solution design, integration strategy, data architecture, and release management. This role focuses on creating high-quality, future-proof solutions while balancing immediate business demands with platform best practices, technical debt management, and maximum leverage of Salesforce capabilities.
The Sr. Salesforce Solution Architect provides expert technical leadership across the Salesforce platform, including architecture governance, solution design, integration strategy, data architecture, and release management. This role focuses on creating high-quality, future-proof solutions while balancing immediate business demands with platform best practices, technical debt management, and maximum leverage of Salesforce capabilities.
ESSENTIAL FUNCTIONS:
- Lead the design and architecture of complex, well-architected Salesforce solutions across multiple clouds (Sales Cloud, Service Cloud, Nonprofit Cloud, Experience Cloud, Data Cloud, Marketing Cloud, etc.), ensuring adherence to Salesforce Well-Architected Framework principles (security, performance, scalability, maintainability, and reliability). (25%)
- Develop and maintain Salesforce technology roadmaps, architecture principles, standards, and best practices for CRM, data management, development, release processes, and integrations. (15%)
- Provide technical guidance and mentoring to delivery teams, ensuring solutions follow governance standards, security/compliance requirements, and Salesforce best practices. (15%)
- Collaborate with business leaders, application owners, technology teams, vendors, and stakeholders to gather requirements, evaluate options, and recommend optimal Salesforce-based solutions. (15%)
- Support investment and prioritization decisions by clearly articulating the technical implications, risks, costs, and long-term benefits of proposed solutions. (15%)
- Champion the adoption of emerging Salesforce capabilities to solve business challenges efficiently. (15%)
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent combination of education and work experience
- Preferred Degree: Bachelor's Degree
- Required Certifications: Salesforce Certified Application Architect, Salesforce Certified System Architect
- Preferred Certifications: Salesforce Certified Agentforce Specialist, Salesforce Certified Data 360 Consultant, Salesforce Certified Marketing Cloud Engagement Consultant, Salesforce Certified Nonprofit Cloud Consultant (NPC)
- Years of experience: 8+ years of progressive experience in the Salesforce ecosystem, with at least 4–5 years in a Solution Architect or Technical Architect capacity on complex implementations.
KNOWLEDGE, SKILLS, AND ABILITY:
- Proven success designing and delivering enterprise-grade, multi-cloud Salesforce solutions with strong emphasis on architecture quality and long-term sustainability.
- Deep expertise in Salesforce platform capabilities, declarative development, Apex, Lightning Web Components, integrations (APIs, MuleSoft, middleware), data architecture, and security models.
- Experience creating and governing technology roadmaps and architectural standards in a Salesforce environment.
- Strong background in Agile delivery, DevOps practices (CI/CD for Salesforce), and change management.
- Strong knowledge of data standards, compliance (e.g., GDPR, HIPAA), master data management, and security best practices like role-based access and encryption to ensure reliable data flows.
- Excellent storytelling and visualization skills using tools like UML, process flow diagrams, and sequence diagrams to document solutions, wireframe designs, and convey tradeoffs to non-technical leaders.
- Skill in translating business requirements into technical roadmaps, assessing risks/costs vs. benefits, and leading Architecture Review Boards to ensure solutions support organizational strategy.
- Experience guiding teams, mentoring junior developers, and driving innovation through research on market trends, with a focus on agile methodologies and continuous improvement.
TRAVEL REQUIREMENTS:
- Occasional travel may be required, generally limited to 1-2 trips annually for essential business meetings and professional development opportunities (e.g., training or conferences).
PHYSICAL REQUIREMENTS:
- Frequent sitting and use of computer equipment
- Occasional standing, walking, bending, and lifting materials up to 10 lbs.
- Availability and ability to work after hours, weekends, holidays, etc. as needed, to be on call and/or to fulfill job responsibilities and requirements.
The starting rate is $135,000 to $147,000. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
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