Job Title: Senior Sales Engineer
Location: Japan
Reports to: Head of Sales Engineering
Company Overview
Witness AI invented intent-based AI security. While legacy tools monitor what users say to AI, we understand what they're trying to accomplish - stopping jailbreaks, data exfiltration, and shadow AI before damage occurs. We provide visibility into how employees and systems use AI - capturing prompts, responses, and agent activity - so security teams can monitor risk, investigate incidents, and enforce guardrails in real time.
Role Overview
The Senior Sales Engineer occupies a pivotal role, bridging the gap between our technological solutions and the demands of our clientele by delivering comprehensive technical proficiency, exemplary pre-sales advisory services, and solution architecture design. This position requires close interaction with enterprise-level clients to showcase the platform's functionalities, align technology with customer specifications, and facilitate seamless implementation and adoption.
Key Responsibilities
Collaborate with the sales team to understand customer requirements and craft tailored AI governance solutions..
Conduct compelling product showcases, proof-of-concepts, and presentations illustrating the platform's functionalities.
Translate technical capabilities into clear, customer-focused benefits and outcomes.
Engage directly with clientele to articulate technical value propositions, addressing technical inquiries and objections effectively.
Architect integration strategies between our AI governance software and existing customer technologies, including SASE, firewall solutions, Windows and Mac operating systems, APIs, and SIEM tools.
Collaborate closely with product management and engineering teams to represent customer feedback, influence product roadmap, and ensure alignment with market requirements.
Remain informed regarding sector developments, specifically in relation to cybersecurity, AI compliance, data governance, and emerging regulatory frameworks.
Participate in industry gatherings, webinars, and seminars to enhance brand prominence and thought leadership.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; Master's degree or relevant certifications preferred.
Minimum of 5-7 years of experience in a technical pre-sales, solutions architect, or sales engineering role, ideally within enterprise software, cybersecurity, or AI governance spaces.
Strong familiarity and experience with:
Secure Access Service Edge (SASE) (e.g., Zscaler, Netskope, Cato Networks, etc.)
Firewall technologies (e.g., Palo Alto Networks, Fortinet, Cisco, Check Point)
Windows and Mac operating systems environments
API integration and management
Security Information and Event Management (SIEM) solutions (e.g., Splunk, QRadar, etc.)
Exceptional presentation, communication, and customer-facing skills with the ability to engage technical and business audiences.
Ability to articulate complex technical topics clearly and persuasively.
Comfortable managing multiple priorities simultaneously in a fast-paced, dynamic environment.
Proven track record of effectively collaborating across departments, including sales, product, and engineering teams.
Why Join Us?
Impact: Be a key player in scaling a high-growth SaaS startup and directly influencing revenue.
Growth: Opportunity for personal and professional growth in an evolving startup environment.
Culture: Join a collaborative, innovative, and passionate team focused on solving real-world problems.
Benefits
Remote work environment.
Competitive salary.
Health, dental, and vision insurance.
401(k) plan.
Opportunities for professional development and growth.
Generous vacation policy.
Salary
$230K-$295K OTE (The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.)
Bachelor's degree, 5+ years in pre-sales/solutions engineering, experience in enterprise software or cybersecurity, strong presentation and communication skills, familiarity with SASE, firewalls, OS, APIs, and SIEM.
Key Responsibilities
- conducting demos
- architecting integrations
- supporting sales
Skills & Tools
SASE, Zscaler, Netskope, Cato Networks, Palo Alto Networks, Fortinet, Cisco, Windows, Mac, APIs, SIEM, Splunk, QRadar
Job Details
- Category: Sales
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Japan
- Salary: USD 230,000 – 295,000 / year
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
About Witness AI
A software company providing intent-based AI security and governance solutions to help organizations monitor and protect AI usage. — Industry: Information Technology