ABOUT INVOCA:
Invoca is an AI-powered revenue execution platform that brings together
marketing, commerce, and contact center teams to turn every customer interaction
into measurable, profitable growth. Join our dynamic, fast-growing team, where
innovation and collaboration are at the core of our culture.
ABOUT THE TEAM:
Our Sales Engineering team is the technical heartbeat of the go-to-market
organization. We partner with Sales, Product, and Engineering to solve complex
customer challenges. We are a collaborative, "egoless" team that thrives on
continuous learning and pushing the boundaries of what AI can do for our
customers.
WHAT YOU'LL DO:
ARCHITECT THE DEMO ECOSYSTEM
End-to-End System Design: Design and maintain the "Gold Standard" demo
environment, including the system architecture, database schemas, and API
layers that power Invoca’s technical storytelling.
Full-Stack Prototyping: Build functional user interfaces and dashboards that
make complex AI processes "visible" and intuitive for non-technical
stakeholders.
Scalable "Scaffolding": Create modular demo assets and "click-to-deploy"
sandboxes that the broader SE team can easily customize for specific industry
verticals.
Process Automation: Use toolsets such as Gumloop, Zapier, or Workato to
automate data flows between marketing touchpoints and sales outcomes.
LEAD TECHNICAL STRATEGY
Strategic Pre-Sales: Partner with Account Executives on high-value accounts
to lead integration, technical discovery, and navigate complex technical
blockers.
High-Stakes Technical Reviews: Act as the lead architect during deep-dive
technical reviews with customer CTOs and Security Officers, defending the
scalability, database integrity, and security of your proposed solutions.
AI Thought Leadership: Collaborate with Product and Engineering to ensure
Invoca remains "AI-ready," acting as a feedback loop between the field and
our core product developers.
Governance & Safety: Implement "Human-in-the-Loop" checkpoints to ensure
AI-generated demo content is reliable, safe, and free of hallucinations.
WHAT YOU BRING:
Business Acumen: The ability to translate a dry technical architecture into a
"Value Story." You understand that the best code is useless if it doesn't
solve a business pain point.
The "Multiplier" Mindset: You enjoy building tools that make other people
successful. You are obsessed with documentation and reusable code.
Experience: 5+ years in Sales Engineering, Solution Architecture, or Forward
Deployed Engineering in a SaaS environment.
NICE TO HAVE:
Full-Stack Engineering DNA: You can design a multi-tier system from the
database schema up to the UI. Proficiency in Python or JavaScript/Node.js.
Architectural Fluency: Deep understanding of RESTful APIs, Webhooks, and
authentication protocols (OAuth2). You know how to connect disparate systems
into a unified, automated workflow.
Generative AI Expertise: Practical experience with LLM orchestration (RAG,
Prompt Engineering) and frameworks like LangChain or LlamaIndex. You have
built systems where AI does tasks via function calling/tool use.
You've read this far. If you’re a smart, motivated, high-integrity rock star who
meets the above criteria, come join our team!
📍 Location This is a remote-first role. We are currently hiring in the
following locations: 📍
United States: Greater Los Angeles Area (including Santa Barbara and San Diego)
· SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area
Candidates must be based within ~2 hour drive of these areas. Occasional
business travel may be required.
SALARY, BENEFITS & PERKS:
At Invoca, all new hires in the U.S. receive benefits starting on day one of
employment. Our benefits offerings include:
Please note that benefits for teammates outside the U.S. may vary in accordance
with their country’s laws and regulations.
Flexible Time Off – We encourage a healthy work-life balance. Our flexible
paid time off policy allows you to recharge and take time away as needed.
Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter
break, giving you ample opportunity to refresh and spend time with friends
and family.
Health Benefits – Our healthcare program includes medical, dental, and vision
coverage, with multiple plan options so you can choose what works best for
you and your family. Fertility assistance is also included.
Retirement – Invoca offers a 401(k) plan through Fidelity with a company
match of up to 4%.
Stock Options – All employees are invited to share in Invoca’s success
through stock options.
Mental Health Program– Well-being support on a broad range of issues is
available through our SpringHealth program.
Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby
bonding, adoption, and caring for family members.
Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for
childbirth and medical needs.
InVacation – As a thank-you to our long-term team members, we offer a bonus
after 7 years of service.
Wellness Subsidy – We provide a subsidy that can be applied toward gym
memberships, fitness classes, and more.
Position Base Range - Salary Range $130,000-$160,000/year plus commission
DEI STATEMENT
We are committed to equal employment opportunity regardless of race, color,
ancestry, religion, sex, national origin, sexual orientation, age, citizenship,
marital status, disability, gender, gender identity or expression, or veteran
status. We are proud to be an equal opportunity workplace.
#LI-Remote