Job Type:
FTE
Level:
Senior
Department:
Engagement Management Office (EMO)
Location:
Remote (US or Canada)
Rate:
$120,000-$150,000 USD (rates vary in Canada)
Position Overview Cyclotron is seeking a senior-level Project Manager with a strong background in IT services consulting to join our Engagement Management Office (EMO). This role blends traditional project delivery rigor with a high degree of engagement and relationship management.
The ideal candidate is a trusted client partner who can lead complex Microsoft-focused initiatives end-to-end, translate business needs into executable plans, and proactively manage stakeholders, risks, and outcomes. This role emphasizes ownership of the overall engagement. Not just schedules and tasks.
Ensuring projects deliver measurable value, strong client experiences, and long-term partnership success.
Responsibilities
Engagement & Stakeholder Management
Serve as the primary point of accountability and escalation for client engagements, owning the overall success of the relationship
Build and maintain strong, trusted relationships with client stakeholders, delivery teams, and senior executives
Act as a trusted advisor to the client, providing guidance throughout the project lifecycle—not just execution updates
Demonstrate a deep understanding of the client’s business context, objectives, and “why” behind the project
Drive business development by identifying upsell and cross-sell opportunities within existing accounts
Project & Delivery Leadership
Plan, initiate, and manage complex Microsoft-centric projects from initiation through closure
Develop and maintain detailed project plans covering scope, milestones, resources, budget, and dependencies
Lead and coordinate cross-functional delivery teams to meet contractual commitments around scope, schedule, and budget
Serve as the liaison between business and technical teams, ensuring clarity of requirements and alignment on delivery
Maintain a complete and current understanding of project scope and proactively manage change
Risk, Quality & Financial Management
Identify, assess, and proactively mitigate risks and issues throughout the lifecycle of the engagement
Monitor progress against plans, standards, and cost targets; adjust approach as needed to drive successful outcomes
Ensure deliverables meet quality expectations through review, validation, and continuous improvement
Understand project funding milestones and contractual requirements; track progress and support billing and proof-of-execution activities
Partner with resourcing and delivery teams to validate capacity, monitor actuals, and ensure alignment with contract assumptions
Continuous Improvement & Leadership
Apply sound project management methodology and judgment to lead teams, resolve conflicts, and remove blockers
Mentor delivery team members and, where appropriate, client stakeholders
Evaluate project outcomes against defined objectives and KPIs
Conduct post-project reviews to capture lessons learned and identify process improvement opportunities
Contribute as a thought leader within the EMO, bringing a growth mindset and continuous improvement focus
Qualifications
8+ years of experience in strategic consulting and project management within an enterprise client-facing role
Proven track record managing complex projects involving multiple stakeholders, cross-functional teams, and executive audiences
Strong understanding of the Software Development Lifecycle (SDLC) and modern project delivery methodologies (Agile, Hybrid, Waterfall)
Solid technical foundation, including experience with Microsoft technologies and cloud-based solutions
Experience managing project financials, including budgets, forecasting, and milestone-based funding
Demonstrated strength in client engagement management, including expectation setting, executive communication, risk mitigation, and issue resolution
Excellent verbal and written communication skills with audiences at all organizational levels
Ability to translate complex technical and business concepts into clear, actionable plans and insights
Confident decision-maker with strong analytical and problem-solving skills
Highly organized, detail-oriented, and capable of managing multiple concurrent engagements
Collaborative leadership style with strong interpersonal and conflict-resolution skills
Additional Knowledge & Skills
Proficiency with Microsoft Office tools and Microsoft Project
Bachelor’s degree preferred
PMP, PRINCE2, Agile certification, or equivalent project management education preferred
Prior experience delivering Microsoft Cloud projects or working with Microsoft funding programs is a plus
About the Company
Cyclotron is a Microsoft Solutions Partner focused on the modern workplace, data, and AI. We are dedicated to empowering clients to streamline operations and achieve their business goals. The company fosters a collaborative and inclusive environment, encouraging continuous learning and professional growth for its employees. Cyclotron’s mission is to deliver reliable, forward-thinking technology solutions that drive success for clients across various industries.
What We Can Offer Cyclotron offers a comprehensive benefits package designed to support our employees’ well-being and professional growth in a fully remote work environment. We provide competitive health, dental, and vision insurance, and we cover 100% of employee medical premiums.
Our team members benefit from generous and flexible paid time off (PTO), retirement plan options, and ongoing training opportunities. Additionally, Cyclotron promotes work-life balance with flexible work arrangements and robust wellness programs, creating a rewarding and supportive workplace for all.
Cyclotron relies on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees to join our team, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer.
We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Cyclotron is an Equal Opportunity Employer. Cyclotron values diversity, equity and inclusion, and aims to practice DE&I in all that we do.
Powered by JazzHR em8ayJjFZf