The Sr. Product Manager will report to the Managing Director, Product Management
in the Digital Product Development Organization. This role will help lead the
product vision and delivery of initiatives for our Retirement & Wealth business
line and be a trusted peer of a team of engineers, designers, architects and
business leaders. The incumbent will be be laser focused on developing solutions
that delights our customers and delivers value (revenue growth, improved member
satisfaction) with simpler and superior product experiences. They will also be
responsible for developing products from concept to successful delivery and
adaptation.
Translate business, client and consumer needs into end to end, innovative
digital solutions.
Work closely with business stakeholders and other key business partners
including User Experience Research and Design teams across Discovery, Design
and Define and create a product vision, understand and help identify business
value.
Develops and executes product roadmaps with a focus on measurable outcomes
(OKRs and KPIs) that align with company priorities and department objectives
Help drive strategy - conduct product and competitive research to help shape
long and short-term strategy while providing quick and clear value add to the
business.
Proactively collaborates with cross-functional teams, including Technology,
Design, Marketing, and Sales to understand market needs, identify and define
new and improved product capabilities and ruthlessly prioritize based on
business and customer value.
Regularly tracks and proactively shares key initiative and roadmap health
with management, business stakeholders and the team
Help develop, influence and manage a 1-3 year product roadmap that outlines
the product’s evolution over time, taking into consideration iterative
phases.
Make informed, data-backed decisions about features and improvements to
prioritize based on customer feedback, market demand, technical feasibility,
and business impact.
Develops Business Cases and drives positive business outcomes using OKRs and
key performance indicators (KPIs) to measure the product performance
Defines and maintains team and product dashboard metrics and monthly reports
Provide guidance and mentorship to product managers and business analysts,
fostering an innovative and collaborative work environment.
Ability to work with minimal direction, and flexibility to adapt to shifting
priorities and schedules
Other duties as assigned.
Qualifications
Education & Experience:
7+ years of experience
Bachelor’s Degree in Finance, Economics, Business, or equivalent; Master’s
Degree preferred
User-Centric / Design Thinking experience preferred
Personnel management experience
Certified Product Manager credentials preferred
Skills & Abilities:
Background in Financial Services and Fintech strongly preferred
Understanding of modern platform and technology solutions
Excellent analytical skills with a strong bias towards action and a proactive
nature
Strong organizational skills with a drive to meet deadlines.
Proven leadership skills to gain credibility, garner respect, and guide the
creation of self-organizing teams
An affinity for accuracy and efficiency
Proficiency in Microsoft Excel, Word (including mail merge) and Outlook
Strong verbal and written communication skills
An aptitude for data-driven prioritization and multi-tasking
Strong collaboration and communication skills. Able to cultivate
relationships with clients, partners, and other departments to facilitate
collaboration and achieve common goals.
A drive to learn and apply new concepts quickly.
Other Requirements:
Infrequent travel (10%)
Prolonged periods of sitting at a desk and working on a computer
Occasionally lifts up to 25 pounds