Position Summary
Triton Claim Management, LLC is seeking an experienced Liability Claims Adjuster to manage a diverse portfolio of general liability claims. This role is responsible for the end-to-end handling of claims, including coverage analysis, investigation, evaluation, reserving, negotiation, and resolution.
You will handle a mix of litigated and non-litigated claims across multiple exposure types, including premises liability, liquor liability, construction/contractual liability, product liability, habitational, and first & third-party physical damage.
Key Responsibilities
Claim Management
Manage a pending of liability claims from initial notice through final resolution
Maintain effective diary management and litigation calendars to ensure timely handling
Document claim activity thoroughly and maintain accurate, organized claim files
Coverage & Investigation
Analyze and interpret policy language to determine coverage and draft coverage position letters (e.g., Reservation of Rights, Disclaimer)
Conduct comprehensive investigations, including communication with insureds, claimants, attorneys, and third parties
Obtain and evaluate relevant documentation such as contracts, lease agreements, medical records, and claim reports
Evaluation & Reserving
Assess liability and damages, including bodily injury and physical damage exposure
Establish and maintain appropriate loss and expense reserves, securing required authority from carriers/clients
Litigation & Resolution
Manage complex, serious injury, attorney-represented, and litigated files
Direct defense counsel to ensure cost-effective and timely resolution, including oversight of pleadings, discovery, and motion practice
Negotiate settlements, attend mediations (virtual or in-person), and facilitate settlement conferences
Risk Transfer & Compliance
Identify and pursue risk transfer opportunities, including tenders, subrogation, and contractual indemnity
Evaluate Additional Insured and Other Insurance provisions
Ensure compliance with applicable state laws, regulations, and best practices
Reporting & Communication
Provide timely updates to clients and carriers, including large loss reporting and claim reviews
Issue underwriting alerts where appropriate and communicate emerging claim trends
Satisfying the client is a priority; excellent customer service skills are required
Qualifications
Required
Minimum 5+ years of liability claims handling experience, including:
Coverage analysis
Investigation and evaluation
Negotiation and settlement
Experience handling litigated and complex claims
Strong understanding of general liability exposures and claims processes
Preferred
Bachelor’s degree or equivalent experience
Active Adjuster License (NY preferred; additional states a plus)
Knowledge of state laws and regulations governing liability claims
Excellent written and verbal communication skills
High level of organization, accuracy, and professionalism
Proficiency in Microsoft Office (Word, Excel)
Work Environment
Full-time remote position
Occasional in-person meetings at Triton offices (Midtown NYC or Long Island, Atlanta, GA, or West Palm Beach, FL)
Compensation & Benefits
Compensation is commensurate with experience and qualifications. Triton offers a comprehensive benefits package, including:
Paid Time Off
Medical, Dental, and Vision insurance
Life and Long-Term Disability coverage
401(k) with company participation
Equal Opportunity Employer
Triton Claim Management, LLC is an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.