For our client, we are seeking a Sr. Engineer, Collaboration to join the team of a leader in the Retail & Consumer Goods space.
This role will lead the design and delivery of collaboration and messaging capabilities across a global environment, with a strong focus on reliability, governance, and employee experience. You will own complex implementations and serve as a technical leader during incidents, changes, and service improvements. The position partners closely with security, compliance, operations, and business stakeholders to ensure modern workplace services are resilient, well-governed, and aligned to organizational needs.
Location: Remote
Compensation: $120,000 – $145,000 annually
Responsibilities
Lead complex implementations of Microsoft 365 collaboration services
Own service health and provide technical leadership during major incidents
Implement architecture, governance, security, and compliance standards
Coordinate with cross-functional stakeholders for service delivery and restoration
Mentor Collaboration Engineers and drive automation and support readiness improvements
Qualifications
8+ years of experience in collaboration, messaging, voice, or Microsoft 365 engineering
Bachelor's degree in technology or a related field, or equivalent practical experience
Advanced expertise in Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive
Proven track record in improving service reliability and employee experience
Strong judgment in navigating complex implementation and policy matters
Benefits
Remote work flexibility within the USA
Opportunity to mentor and lead within a collaborative environment
Engagement with cutting-edge Microsoft 365 technologies
Involvement in strategic decision-making and operational improvements
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.