Overview
The Senior Contracts Manager is a senior individual contributor responsible for leading activities related to complex healthcare technology contracting across the enterprise. The position resides within the Corporate Governance and Risk organization, and works closely with all areas of the company, including Enterprise Risk Management, Audit, Security, Product, Engineering, Operations, Finance, Sales and Marketing, Customer Account Executives, and Vendor Management Operations.
The Senior Contracts Manager seeks to improve contract governance through templates, playbooks, Contract Life Cycle Management (CLM) workflows, automation, and responsible use of AI-enabled tools. This role balances business enablement with risk mitigation by advising senior stakeholders, developing negotiation strategy, and ensuring agreements align with all legal and regulatory requirements while supporting business growth.
Responsibilities
- Leads end-to-end contract lifecycle management for complex agreements, including drafting, reviewing and negotiating contracts, as assigned
- Evaluates and provides substantive support related to legal and business contractual terms
- Advises senior leaders on contractual risk, business impact, and recommended positions to support timely and informed decision-making
- Partners with Enterprise Risk Management, Audit, Security, Product, Engineering, Operations, Finance, Sales and Marketing, Customer Account Executives, and Vendor Management to align agreements with NASCO delivery models, regulatory requirements, service commitments, and enterprise risk standards
- Works with Legal department management and colleagues to develop and maintain standardized templates, to improve consistency, quality, and cycle time
- Optimizes, and supports contract lifecycle management systems, workflows, dashboards, and reporting to improve visibility, governance, and operational efficiency
- Uses AI-enabled and automation tools responsibly to support contract review and workflow efficiency, all in accordance with NASCO’s AI policies and Legal department management direction
- Tracks and reports contract performance metrics including cycle time, contract volume, non-standard terms, risk escalations, renewal activity, and stakeholder service levels, as directed by management
- Ensures agreements appropriately address regulatory, security and audit-readiness requirements
- Drives continuous improvement across contract governance, intake, review, approval, renewal, and post-execution contract management processes
- Provides guidance on contract management best practices
Qualifications
Required Knowledge, Skills, and Abilities:
- Advanced knowledge of commercial vendor, partner and customer contract structures, in regard to data privacy, security, service levels, implementation services, SaaS and other business models, and renewal terms
- Strong understanding of healthcare regulatory and compliance considerations
- Advanced contract drafting, negotiation, and issue-resolution skills, with the ability to independently manage complex agreements
- Strong commercial and business acumen
- Ability to identify, assess, communicate, and mitigate contractual risk while balancing business enablement
- Ability to advise senior leaders, influence cross-functional stakeholders, and communicate complex contractual issues and provide guidance in clear, practical terms
- Ability to develop, update, and manage contract templates and governance standards
- Knowledge of contract lifecycle management systems, workflow automation, AI-enabled tools, dashboards, reporting, and contract performance metrics
- Strong analytical, problem-solving, prioritization, and organizational skills, with the ability to manage a high-volume, high-complexity contract portfolio
- High attention to detail, sound judgment, and ability to operate independently in a fast-paced, cross-functional environment
Preferred Knowledge, Skills, and Abilities:
- Knowledge of healthcare technology contracting environments
- Skill in negotiating business associate agreements, data use agreements, and SaaS subscription terms
- Familiarity with AI-enabled contract review, contract analytics, clause extraction, obligation tracking, or workflow automation tools
- Ability to partner with teams across an enterprise to improve deal velocity while maintaining appropriate risk controls
Experience:
- 8 years of progressive contracts management experience, including complex technology (including SaaS and other models) agreements
- Demonstrated experience leading and/or participating in contract negotiations, advising senior stakeholders, managing risk escalations, and improving contract processes or governance
Preferred Experience:
- 10 years of contracts management experience in regulated healthcare technology or similarly complex environment
- Experience supporting digital transformation, product-led operating models, and modernization of contract operations
- Experience with CLM, CRM, e-signature, and document management tools such as DocuSign, HubSpot, Gatekeeper, SharePoint, or similar platforms
Required Training, Certification and Education:
- Bachelor’s degree in business, legal studies, or related field
Preferred Training, Certification and Education:
- Master’s degree in business or Juris Doctor
- Professional certifications such as CPCM or CCCM through the National Contract Management Association
Working Conditions:
- Remote home office
- Must be able to use equipment at workstation for up to 8 hours daily
Benefits Overview
At NASCO, we trust our workforce to be fully remote, working from their home. This benefit offers significant, personalized outcomes for each associate including work/life balance, savings on commuting, work clothing, and increased time to spend on personal activities.
Our full benefit package is designed to support the physical, mental, and financial health of our associates. We offer:
Physical and Mental Health Benefits
- Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans
- Telehealthcare – for Medical and Behavioral visits
- Generous PTO with buy/sell options
- 9 Company holidays, a floating day off, and a day off for volunteering
- Employee Assistance Program
- Wellness program - earn insurance discounts or credit towards health-related items
Financial Health Benefits
- 401K Plan with employer matching contributions
- Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses
- Bonus and Recognition programs
- Tuition Assistance
- Consultation with financial planner
- Basic Life & AD&D Insurance, Short and Long-Term Disability Insurance provided, and Supplemental Term Life Insurance is available
- Group Discount programs - mobile, technology services, etc., to help you save money
Other Benefits
- E-Learning – Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost
All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. Must have legal authority to work in the US.
We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment.
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