The Sr. Cloud Engineer will report to the Cloud Engineering Manager in the
Technology Department. This role is responsible for the design, administration,
maintenance, and support of the enterprise infrastructure for a dynamic, growing
business. The environment spans private and public clouds, networks, firewalls,
servers, operating systems, applications, mobile devices, process schedulers,
telecommunications, and general databases. The SCE will interface closely with
the development teams, client service teams and business leaders to integrate,
support, operate and provide infrastructure related to the Platform Architecture
within Millennium Trust. Working within a team environment, the SCE participates
directly in solution creation, providing hands-on support as well as operational
support and training. This individual must be creative, client focused,
solutions-driven, organized, and have the ability to thrive in a dynamic
environment.
• Provide direct support and improve the day-to-day operations of hardware and
operating systems, including Cloud Services:
o Evaluate system utilization, monitor response time, and provide primary
support for detection and correction of operational problems.
o Coordinate and perform additions and changes to servers, network, operating
systems and attached devices, including investigation, analysis, recommendation,
configuration, installation and testing of new network hardware and software.
o Ensure servers, operating systems and network components are implemented and
adhere to the information security policies and infrastructure standards.
o Utilize metrics and cloud native consumption-based services to improve cost
efficiencies.
• Implement and Configure Cloud native services in CI/CD pipelines using IAC
tools.
• Implement and Configure Istio Service Mesh and Helm Chart Deployments
• Implement and Configure firewalls and security appliances.
• Implement and Configure the Disaster Recovery and Business Resumption Plan as
it relates to the backup and restoration of the technology infrastructure.
o Ensure run books are updated on a regular basis.
• Maintain the VMware and Cloud virtual environments.
• Maintain the Microsoft Active Directory Domain
• Mentor fellow Cloud Admins and Engineers
• Manage, monitor, troubleshoot and support existing projects and processes;
collaborate with various cross-functional teams to determine and define software
requirements and propose software solutions.
• Provide technical subject matter expertise and work with a wider team to
ensure development activities are aligned with the scope, schedule, priority,
and business objectives.
• Maintaining and upgrading the deployment platforms as well as system
infrastructure with Infrastructure-as-Code using Terraform or ARM templets or
PowerShell or similar.
• Troubleshooting AKS cluster-based issues, deployment through the ADO pipeline
• CLI, Powershell, ARMExperience working with teams to deliver complete azure
solutions (security, operations, engineering, application team)
• Provide infrastructure problem resolution for various applications throughout
the organization.
• Provide general SQL Server database troubleshooting and support.
• Utilize programming skills to design and develop programs or scripts for
various repetitive functions.
• Performs all duties with a focus on goals of Inspira, which includes risk
mitigation.
• Support inbound calls/emails, maintaining tickets within the issue tracking
application related to Infrastructure Support
• Cross-train other team members to facilitate coverage.
• Other duties as assigned.
Qualifications
Years of Experience: • 5-7 years of experience in Computer Science or equivalent
experience . Degree: • Bachelor’s degree in Computer Science or equivalent
experience . Certification: • Certification: AZ-900, AZ-104, AZ-700, AZ-500 .
Skills & Abilities: • Minimum of 5 years of experience with:
o Develop and maintain CI/CD pipelines using Azure ADO while collaborating
across teams to improve build, integration & release processes.
o Assist in root cause analysis efforts and improvements to system reliability
using techniques like self-healing, canary deployments, and alerting.
o Build and deploy container workloads using Terraform.
o Expertise in Kubernetes, AKS, Azure ADO, and Terraform.
o Complex projects involving multiple teams and partners.
o Implementing and configuring resilient, highly available IT systems
o Windows and/or Linux Operating systems that include building, security and
deployment in both a physical and Cloud environment.
o Microsoft Azure PaaS and SaaS solution development technologies including
Azure API Management, Azure Functions, Logic Apps etc.
o JSON, REST and data-based APIs and high scale performance services
o Azure Service Bus and Azure Notifications Hub
o Exposure to logging and monitoring tools of native Azure
o Exposure to building DR and HA solutions
o Create clear & concise documentation of Cloud and on-premise data center
infrastructure development and standards.
o Networking knowledge and the skill sets to configure, maintain, and support
Cisco Meraki devices, Azure VNETS, VPN Gateways, Route Servers, Route Tables,
and Private Endpoints.
o Implement and Configure Infrastructure as Code utilizing CI/CD Pipelines
o Applying rule sets in Information Security best practices and ability to apply
information security methodology to operating systems, network, and databases.
o Scripting languages such as Powershell, Bash, JS, Python, etc.
• Experience with Cloud Services Azure (preferred), Google or AWS
• Experience with BDR solutions such as Veeam, VMWare Site Recovery, and Azure
Backup/Site Recovery
• Implement Microsoft 365 Services (Exchange, Intune, Sharepoint, and Teams)
• Ability to Implement and Configure Kubernetes deployments utilizing custom
resources.
• Experience with general SQL Server database troubleshooting
• Ability to work independently with minimal supervision.
• Must have excellent written and verbal communication skills.
• Strong analytical skills, follow-up capability, and problem-solving ability
• Ability to conduct research into hardware and software issues and products as
required.
• Ability to effectively prioritize and execute tasks in a high-pressure
environment.
• Ability to use strong interpersonal and presentation skills to share ideas,
solutions, and strong working relationships with business units including
non-technical users, technical leads, and developers.
• Knowledge of TCP/IP protocol and firewalls
• Knowledge of Virtual Machines and Container concepts.
• Knowledge of Security as it relates to Cloud Environments including the Shared
Security Model
• Experience working with a ticketing system and internal clients.
• Ability to respond to emails and text messages after hours to resolve critical
issues.
• Must possess strong skills in personal diplomacy and client service while
consistently demonstrating a high level of motivation, commitment to teamwork,
professionalism, and trustworthiness.
• Strong vendor management skills
• Highly self-motivated and directed.
• Experience in a high availability environment preferred.
• Knowledge of ITIL/ITSM practices and framework preferred.