Job Description
At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us. Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.
We are seeking a Sr.
Client Billing
Specialist to join K&L Gates.
The Senior Client Billing
Specialist manages the end-to-end billing process, ensuring accuracy and adherence to client and firm guidelines. They handle the preparation and revision of proformas, invoice generation, and e-billing submissions. Their role involves meticulous verification of billing details, coordination of joint billings, and resolution of billing issues. They are committed to maintaining confidentiality and providing exceptional customer service. Additionally, they guide junior team members, contribute to team productivity, and ensure compliance with financial regulations. Candidates must be self-starters who possess the ability to work independently and as part of a team. Excellent communication skills and a commitment to providing the highest quality client service are strongly preferred.
KEY RELATIONSHIPS
Internally, responsible for communicating with timekeepers, other local billing groups, Firmwide Accounting/Finance, Directors of Administration, practice assistants, and administrative support staff. Externally, responsible for working with ebilling vendors, AP vendors and responding to client driven inquiries.
ESSENTIAL DUTIES
Performing daily billing activities, supporting attorneys, practice assistants, and clients, while managing complex billing processes
Performing daily billing activities, supporting attorneys, practice assistants, and clients, while managing complex billing processes
Verifying and setting up matters in the accounting system, including rates, AFAs, billing notes, and instructions
Conducting detailed reviews and audits of unbilled time and costs, including proofreading, updating spreadsheets, and reconciling invoices
Maintaining and updating detailed charts on invoices, rates, holdbacks, and budgets
Maintaining and updating detailed charts on invoices, rates, holdbacks, and budgets
Managing e-billing submissions, updates, and rejections, ensuring timekeepers and rates are current and approved
Overseeing the timekeeper approval process, including matter access for time entry, and enter vendor invoices as per guidelines
Following write-off approval protocols and conducting monthly internal audits, including during internal and external audits
Monitoring e-billed invoice status, addressing rejections and short-pays, and assisting with collections efforts
Researching and responding to billing-related information requests and recommending corrections as needed
Serving as the primary escalation point for billing issues, assisting with training and quality control, preparing ad-hoc reports, and maintaining client databases
ADDITIONAL DUTIES
EXPERIENCE SKILLS REQUIRED
Have a Bachelor’s degree in accounting or finance, or equivalent legal/ebilling experience
Have an understanding of financial regulations and compliance
Be committed to providing excellent customer service to clients and attorneys while producing a high-quality work product
Be committed to maintaining confidentiality of all firm and client related information
Be able to guide less experienced team members according to processes and required outputs
Be a self-motivated with a dedicated work ethic, capable of working independently while also contributing to the team's productivity
Be proficient in MS Outlook, Word and have advanced proficiency in Excel
Have the ability to handle a high volume of work with precision and patience for revisions and rejections
Have effective communication skills and the ability to interact with diverse personalities while maintaining a professional attitude
Possess abilities in organization, time management, and problem-solving in order to to prioritize workloads and meet deadlines under pressure
Have 3+ years of experience in legal billing and e-billing experience using third-party vendors
Have 3+ years of experience in legal billing and e-billing experience using third-party vendors
Compensation Salary $64,000 - $120,000 / year The compensation salary for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.
ABOUT THE FIRM
K&L Gates is a fully integrated global law firm with lawyers located in more than 40 offices. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world. We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit.
We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.
The industry recognition the firm has garnered emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.
Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.
Please be advised that this position requires successful completion of a background check. In accordance with the Washington State Fair Chance Act, Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, the California Fair Chance Act, and applicable law qualified California and Washington State applicants with criminal history records will be considered. A criminal history will not categorically exclude a candidate from employment, and the Firm will consider relevant factors before making employment decisions based on criminal history information.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
BENEFITS
K&L Gates offers our personnel a comprehensive suite of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time personnel include:
Medical/Prescription Drug Coverage (including a Health Savings Account feature)
Back-up Child/Elder Care and access to a caregiving concierge
Dental Insurance
Wellness Program
Vision Insurance
Pre-tax Commuting Benefits
401(k) Retirement Plan and Profit Sharing
Business Travel Accident Insurance
Short- and Long-term Disability Protection
Pet Insurance
Life Insurance (including Basic, Supplemental, Spouse, Child, and Accidental Death and Dismemberment)
Health Advocacy Services
Paid Time Off (20 days/year through first 4 years of employment; 25 days/year after 5 years of employment)
Identity Protection/Restoration and Fraud Insurance
Parental Leave (18 weeks of which 6 are paid; short-term disability may provide additional paid time off)
Student loan refinancing options and access to a student loan concierge service
Paid Holidays (12)
Addiction Resources
Family Building Benefits
Breast Milk Delivery and Lactation Support Services
Flexible Spending Accounts
Employees also may be eligible to receive bonuses and certain expense reimbursements
Employee Assistance Program
Professional Development and CLE Credit Opportunities
529 Deductions
Relocation
Accident Insurance
Employee Referral Program
Critical Illness Insurance
Hybrid/Remote Work Opportunities
Hospital Indemnity Insurance
Perks including: Technology, Entertainment, and Travel Discount Programs
Bereavement Leave
All other benefits (such as leaves of absence) required by law
EQUAL EMPLOYMENT OPPORTUNITY The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence.
Employment practices will not be influenced or affected by virtue of a person’s race (including traits associated with race, including hair texture and protective hairstyles such as afros, braids, locks, and twists), religion, creed, color, national origin, ancestry, citizenship, physical disability, mental disability, medical condition, genetic information, marital status, sex, pregnancy, childbirth, breastfeeding, gender, parental status, gender identity, gender expression, sexual orientation, age, familial status, domestic violence victim status, military and veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment, and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of prohibited harassment of any kind including, without limitation, that which is based on sex, race, age, disability, ethnic background, or any other category protected by law (including the categories listed above).
The Firm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact askHR@klgates.com.