Hi,
We are having an immediate requirement on the below mentioned JD:
Job Title: Senior Business Systems Analyst (SBSA) Banking / Financial Services
Location: Remote USA
Work Model: 100% Remote
Experience: 7+ years
Industry: Banking / Financial Services
Important: Only candidates currently located within the United States will be considered.
Job Summary
We are seeking an experienced Senior Business Systems Analyst (SBSA) with a strong background in banking or financial services, enterprise application management, business analysis, and stakeholder management.
The ideal candidate will act as a liaison between business stakeholders, IT teams, Product Owners, and vendors to translate complex business requirements into scalable technology solutions.
This role involves managing business-critical software applications, defining functional and technical requirements, supporting the complete software development lifecycle, and leading business process improvements.
Required Education & Experience
- Bachelor's degree in a technical or related discipline, or equivalent education/work experience.
- 7+ years of experience working with business software applications.
- Strong background in Business Analysis and Business Systems Analysis.
- Experience working in the banking or financial services industry.
- Experience managing complex enterprise software platforms and critical business applications.
- Strong experience with product and project stakeholder management.
Required Technical Skills
- Advanced SQL and relational database concepts.
- Experience with data analysis, reporting, validation, and SQL queries.
- Strong requirements gathering, analysis, and documentation skills.
- Experience creating functional specifications, user stories, use cases, and acceptance criteria.
- Working knowledge of cloud computing.
- Experience with Agile, Lean, TDD, Waterfall, and other software delivery methodologies.
- Understanding of the complete Software Development Lifecycle (SDLC).
- Experience managing enterprise application configuration, workflows, permissions, reporting, and upgrades.
- Knowledge of software engineering concepts and data architecture.
- Experience supporting business-critical financial and compliance applications.
- Strong analytical, troubleshooting, and problem-solving skills.
Preferred Skills
- Experience with Azure DevOps, JIRA, or similar Agile development tools.
- Experience with Splunk, AppDynamics, or similar application monitoring tools.
- Experience supporting CI/CD pipelines.
- Knowledge of SaaS and PaaS applications.
- Experience with production support and break-fix issue resolution.
- Experience with User Acceptance Testing (UAT), test planning, and test execution.
- Knowledge of application security, data privacy, and regulatory compliance.
- Experience with vendor management, RFP development, and vendor evaluation.
- Experience with business case development, financial analysis, and risk assessment.
- Knowledge of disaster recovery planning and application lifecycle management.
Key Responsibilities
Business Analysis & Requirements Management
- Gather, analyze, document, and communicate business and technical requirements.
- Work with Product Owners, business stakeholders, and end users to define product roadmaps and sprint-level goals.
- Translate business requirements into functional and non-functional specifications.
- Create user stories, acceptance criteria, use cases, process models, and data flow diagrams.
- Conduct requirement workshops and coordinate technical walkthroughs.
- Identify opportunities for process improvements, automation, and technical debt reduction.
Application & Systems Management
- Manage complex business-critical applications supporting financial, product, and compliance requirements.
- Support application configuration, data management, user permissions, workflows, and reporting.
- Coordinate application upgrades, patches, releases, and enhancements.
- Manage application lifecycle activities across development, testing, disaster recovery, and production environments.
- Support application performance monitoring, troubleshooting, and optimization.
- Coordinate with IT teams and vendors to resolve production and development issues.
Testing & Implementation
- Develop and review test plans and support test execution.
- Coordinate UAT and obtain business stakeholder sign-off.
- Investigate defects and work with development teams to resolve issues.
- Support production implementations and release management.
- Ensure application changes follow established IT change-control processes.
Stakeholder & Vendor Management
- Serve as the primary liaison between business units, IT teams, and external vendors.
- Manage vendor relationships and coordinate technical deliverables.
- Support business case development, vendor research, and RFP activities.
- Collaborate with stakeholders to prioritize business objectives and technology initiatives.
- Communicate project progress, risks, and system changes to leadership.
Governance, Security & Technical Leadership
- Ensure applications meet cybersecurity, data privacy, regulatory, and compliance requirements.
- Support disaster recovery planning and application security practices.
- Create and maintain technical documentation, system configurations, and user manuals.
- Lead technical discussions, process improvements, and cross-functional initiatives.
- Mentor junior Business Systems Analysts and provide subject matter expertise.
Required Soft Skills
- Excellent verbal and written communication skills.
- Strong stakeholder management and interpersonal skills.
- Ability to work independently and manage multiple priorities.
- Strong analytical thinking and problem-solving abilities.
- Ability to work effectively in complex and changing environments.
- Experience collaborating with business users, technical teams, and leadership.
- Strong organizational and time-management skills.
- Ability to provide technical guidance and mentor junior team members.
- Availability for on-call support outside regular business hours when required.