POSITION SUMMARY
The Sr. Analyst, Process Enablement - Finance provide expertise and
structured support for finance business processes, ensuring accurate issue
triage, process guidance, and effective adoption of global templates and
procedures. Act as a dedicated super user for finance end-to-end processes,
providing functional clarification, performing issue triage, and supporting
user enablement activities. This position reports to Manager, Process
Enablement.
RESPONSIBILITIES
Supports finance-specific Oracle EBS modules including Accounts Payable (AP),
Accounts Receivable (AR), General Ledger (GL), Fixed Assets (FA), E-Business
Tax (EBTAX/VERTEX), Subledger Accounting (SLA), Localization, Cash
Management, Costing (CST), Project Accounting, and Revenue Management Cloud
System (RMCS).
Owns resolution of service module-specific issues from initial triage through
escalation.
Documents business requirements and assesses process impacts related to
service processes.
Provides updates on solution design, implemented fixes, and functionally
resolved tickets.
Interfaces with finance business functions, Business Process Enablement Lead,
and Training & Knowledge Coordinator on the business side.
Escalates unresolved issues to ERP Second Level Support on the IT side.
Performs structured functional triage before ticket creation, including issue
validation, scenario replication, and preliminary root-cause categorization
for finance-specific processes.
Handles module-specific user queries and functional triage across AP, AR, GL,
and related modules.
Advises Business Process Enablement Lead and Training & Knowledge Coordinator
on recurring issues and knowledge gaps within service modules.
Reduces avoidable tickets by providing immediate clarification and hands-on
guidance to users.
Oracle EBS (AP, AR, GL, FA, EBTAX/VERTEX, SLA, Localization, Cash Management,
CST, Project Accounting, RMCS), ServiceNow, SharePoint, process mapping,
transaction flow analysis, and exception handling methodologies.
QUALIFICATIONS
Bachelor’s degree in Business Administration, Accounting, Finance, Economics,
Engineering, Marketing, IT, Computer Science, or related discipline.
2-4 years in Oracle EBS functional support or business process enablement.
Experience in handling module-specific user queries and functional triage.
Exposure to Oracle EBS module workflows and business process operations in a
field services or aftermarket services environment.
Strong written and verbal communication skills in English; other languages
are a plus.
Ability to provide clear process guidance to business users and document
business requirements effectively for ERP delivery teams.
Analytical thinking and problem-solving skills.
Ability to perform root-cause categorization, identify recurring issue
patterns, and assess process impacts.
Deep functional knowledge of Oracle EBS finance modules (AP, AR, GL, FA,
EBTAX/VERTEX, SLA, Localization, Cash Management, CST, Project Accounting,
RMCS).
Proficiency in process mapping, transaction flows, and exception handling.
Experience with formalization of module-specific business requirements.
PHYSICAL & ENVIRONMENTAL DEMANDS
No special physical requirements.
TRAVEL REQUIREMENTS
10% travel required.
The successful candidate will embrace Vertiv’s Core Principles & Behaviors to
help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing
services to enable its customers’ vital applications to run continuously,
perform optimally and grow with their business needs. Vertiv solves the most
important challenges facing today’s data centers, communication networks, and
commercial and industrial facilities with a portfolio of power, cooling and IT
infrastructure solutions and services that extend from the cloud to the edge of
the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around
34,000 people and does business in more than 130 countries. Visit Vertiv.com to
learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally
authorized to work in the United States. This is not a position for which
sponsorship will be provided. Individuals with temporary visas such as E, F-1,
H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or
in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal
opportunities for all with respect to hiring, terms of employment, mobility,
training, compensation, and occupational health, without discrimination as to
age, race, color, religion, creed, sex, pregnancy status (including childbirth,
breastfeeding, or related medical conditions), marital status, sexual
orientation, gender identity / expression (including transgender status or
sexual stereotypes), genetic information, citizenship status, national origin,
protected veteran status, political affiliation, or disability. If you have a
disability and are having difficulty accessing or using this website to apply
for a position, you can request help by sending an email to help.join@vertiv.com
[help.join@vertiv.com]
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally
authorized to work in the United States. This is not a position for which
sponsorship will be provided. Individuals with temporary visas such as E, F-1,
H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or
in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of
employment, mobility, training, compensation, and occupational health, without
discrimination as to age, race, color, religion, creed, sex, pregnancy status
(including childbirth, breastfeeding, or related medical conditions), marital
status, sexual orientation, gender identity / expression (including transgender
status or sexual stereotypes), genetic information, citizenship status, national
origin, protected veteran status, political affiliation, or disability.