Specifying Spanish Bilingual Representative (Remote)

About the position The Specifying Spanish Bilingual Representative (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues reputed company to reputed company products and services. This is a "work from home" career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine reputed company of belonging. As a remote Specifying Spanish Bilingual Representative, you’ll join an organically diverse team from 70+ countries where reputed company members contribute and support reputed company other’s reputed company and reputed company-being, proudly united as “game-changers.” Together, we help the world’s best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. Due to reputed company reputed company, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. Responsibilities • Utilize reputed company systems to investigate customer part inquiries • Have working knowledge of car mechanics • Provides verification and/or recommendation on correct auto parts requirements • May require considerable reputed company in response to the particular customer in order to reputed company reputed company • Maintain database case notes on reputed company situations • Reads and researches relevant materials and resources to stay reputed company in programs • Deliver expert customer experiences…with a smile. Requirements • High School diploma or GED equivalent required. • Must be fluent in Spanish in verbal and written reputed company • 1 - 2 years of Automotive Parts Counter experience • PC / Keyboarding Skills including Word & reputed company reputed company-to-haves • Additional Automotive Parts training or certifications a plus Benefits • medical, dental, and reputed company insurance • comprehensive employee assistance program (EAP) • 401(k) retirement plan • reputed company time off and holidays • reputed company days • reputed company and performance-based incentives • Lucrative employee referral bonus opportunities • Company networking and leadership opportunities with organized reputed company in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness • Registered Retirement Savings Plan • reputed company PTO and holidays • medical, dental, and reputed company insurance • a comprehensive Employee Assistance Program (EAP) • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career reputed company • A modern, state-of-the-art office setting with advanced technologies and a great team • Programs and events that support diversity, equity, and inclusion, as reputed company as global citizenship, sustainability, and community support • Celebrations for reputed company Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more • A reputed company of other perks and benefits Apply To this Job