Job Summary
Our client, a leading telecommunications and technology provider, is seeking a Specialized Salesforce Business Analyst to join their team!
Contract Details
Contract type and duration: Contract (6-12+ months)
Work location: St. Louis, MO
Hybrid – 4 days onsite per week; 1 flexible work-from-home day
This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.
Core Responsibilities
Lead complex requirements gathering sessions with cross-functional business stakeholders to support enterprise AI and Salesforce transformation efforts
Analyze existing business processes and translate business needs into detailed functional requirements and Agile user stories
Partner closely with Product Owners, Engineering teams, and enterprise business leaders throughout the SDLC to evaluate solutions and drive decision-making
Validate business processes and data governance to ensure AI Knowledge Management solutions produce accurate, trustworthy, and hallucination-free outputs
Support the rollout and enhancement of Salesforce initiatives alongside AI-powered agentic workflows and future-state headless architecture
Coordinate solution testing, document defects, and verify system functionality to ensure alignment with core business objectives
Required Skills/Experience (Must-Haves)
7+ years of Business Systems Analysis experience bridging the gap between business stakeholders and technical engineering teams
Deep functional experience with the Salesforce platform
Proven track record of independently leading stakeholder meetings, challenging assumptions, and driving complex requirement discussions
Strong experience documenting business processes, complex workflows, and detailed functional specifications in Agile environments
Demonstrated ability to rapidly learn complex business domains and support enterprise solution validation and testing
Exceptional communication, facilitation, and senior stakeholder management skills
Preferred Skills/Experience (Nice-to-Haves)
Direct experience with AI-enabled products, Generative AI initiatives, AI copilots, or knowledge management platforms
Hands-on experience or exposure to Salesforce Agentforce
Familiarity with AI governance, prompt engineering, or Retrieval-Augmented Generation (RAG) models
Exposure to headless architecture, composable application design, or modern enterprise platform integrations
Domain knowledge in Enterprise Sales Operations (products, pricing, promotions, and approval workflows)
Key Competencies & Behaviors
Dynamic and assertive communicator who comfortably leads discussions and influences senior stakeholders rather than acting as a passive scribe
Naturally curious problem-solver with a strong technical aptitude for emerging AI tools and agentic workflows
Strategic thinker with an enterprise architecture mindset capable of connecting business processes to modern technology solutions
Detail-oriented professional who balances speed, data integrity, and solution accuracy in a fast-paced environment
Work Environment
Location: St. Louis, MO
Onsite, Hybrid or Remote: Hybrid (4 days onsite / 1 day remote)
Compensation & Benefits
Pay Range: The approximate pay range for this position is between
$45.00 and $65.00
. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
About KellyMitchell
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service.
We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.
Marketing Disclosure
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy.
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