Driven by our Passion for People, our Remote Sparkling Wine Advisors are keen on
driving great customer experience. The Sparking Wine Advisor provides client
support via phone; assisting with client inquiries, trouble shooting and general
support and will be an independent contractor. They respond to all client
communication via email and provide client support regarding account inquiries,
service, programs/promotions and .com/Direct technical issues. Communicate with
customers in a proactive and professional manner across multiple communication
channels, including phone, chat, and email. Agents may be asked to transition to
between channels at any time.
Ultimately, we bring people together. Whether it be our clients, their
customers, our colleagues or our non-profit partners—we can’t resist the fun of
working with people. Each connection, each relationship matters. To STRIVE to be
a part of something greater is in our DNA—and we don’t use the word “strive”
lightly. It embodies what we value.