About Us
Kreato Language Group LLC, founded in 2020, is a BPO company specializing in providing comprehensive language solutions. We offer expertise in medical interpretation through Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services, ensuring smooth communication in the healthcare sector.
Job Description
This is a full-time remote position as an English-Spanish Experienced Medical Interpreter in a Blended (OPI & VRI) environment. The medical interpreter will be responsible for providing accurate consecutive interpretation services over the phone and via video between English and Spanish in medical, social services, customer service, and financial settings. The role involves facilitating communication between healthcare providers and patients to ensure effective understanding and care.
Qualifications
- Medical, customer service, social services, and financial calls interpretation skills
- Knowledge of medical terminology
- Fluency in English and Spanish
- Remote interpretation experience in both languages is mandatory
- Excellent communication and listening skills
- Relevant certification in medical interpretation or a related field
- HIPAA compliance
Requirements
- Ethernet connection (must be connected directly to the router via cable); Wi-Fi is not allowed
- Noise-canceling microphone and USB headset. Only the following brands are accepted: Logitech H390, Jabra GN, Plantronics Blackwire C3220(Poly), and Microsoft Lifechat LX-6000
- Browser: Latest version of Chrome, Safari, Edge, or Firefox
- Processor: i5 or higher, 6th generation or newer
- Camera: Minimum resolution of 1080p
- Full-time availability, 5 days a week (2 days off)
What We Offer
- Pay per available hour (whether you are on a call or not, the hour is paid)
- Work from home (remote)
- Excellent work environment
- Opportunities for growth
Start date
- October 2026
Fluency in English and Spanish; mandatory remote interpretation experience; medical terminology knowledge; relevant certification preferred; HIPAA compliance; specific headset and Ethernet connection; full-time availability.
Key Responsibilities
- interpreting medical calls
- facilitating communication
- ensuring understanding
Skills & Tools
Chrome, Safari, Edge, Firefox, Logitech H390, Jabra GN, Plantronics Blackwire C3220, Microsoft Lifechat LX-6000
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Guatemala
- Languages: English, Spanish
About Kreato Global
A BPO company specializing in comprehensive language solutions, including medical interpretation via phone and video. — Industry: Consulting Services