Solutions Engineer, India

Power of WE

Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com

Position

Title: Solutions Engineer, India

Location: India

Technology Specialization: Unified Observability (Network Observability & Digital Employee Experience)

 

Riverbed is seeking a seasoned Solutions Engineer to serve as a trusted technical advisor and pre-sales consultant supporting enterprise customers across India.

 

This role will lead the technical sales process for strategic enterprise accounts, partnering closely with Sales to drive customer engagement, solution strategy, and successful outcomes. While the primary focus will be Riverbed's Network Observability portfolio—reflecting the priorities of the India market—the ideal candidate will also be capable of positioning and selling Riverbed's Digital Employee Experience (DEX) solutions as part of our Unified Observability platform.

 

You will work with Network Operations, Infrastructure, Cloud, Security, End User Computing (EUC), Architecture, and IT Operations teams to help customers gain end-to-end visibility across their digital environments, improve application and network performance, and enhance the digital employee experience.

What you will do

• Serve as the primary technical advisor throughout the entire sales cycle for enterprise customers across India.
• Partner with Account Executives to develop account strategies, technical sales plans, and opportunity execution.
• Lead customer discovery sessions to understand business priorities, operational challenges, and technical requirements.
• Deliver executive presentations, technical demonstrations, workshops, proof-of-concept (POC), and proof-of-value (POV) engagements.
• Design and present solution architectures spanning Riverbed's Unified Observability portfolio, including:
• Network Performance Monitoring (NPM)
• Network Observability
• Application Performance Monitoring
• Packet Analysis
• NetFlow/IPFIX Analytics
• Hybrid Cloud Visibility
• Unified Communications Monitoring
• Capacity Planning
• Digital Employee Experience (DEX)
• Endpoint Performance and Device Health
• Digital Workplace Visibility
• Demonstrate how Riverbed's platform delivers comprehensive visibility across networks, applications, cloud infrastructure, and end-user devices through a unified solution.
• Develop business value cases that articulate operational improvements, performance gains, and enhanced employee productivity.
• Guide customers through competitive evaluations, migration strategies, and technical validations.
• Collaborate with channel partners, systems integrators, and strategic service providers.
• Deliver technical enablement and training for partners and regional sales teams.
• Act as a trusted advisor to both technical stakeholders and executive decision-makers.

What makes you an ideal candidate

• 7+ years of experience in Solutions Engineering, Pre-Sales, Solution Architecture, Consulting, or other customer-facing technical roles supporting enterprise customers.
• Strong expertise in Network Performance Monitoring, Network Observability, or enterprise networking technologies.
• Experience with Digital Employee Experience (DEX), End User Computing (EUC), endpoint management, or digital workplace technologies is highly desirable.
• Proven ability to lead executive presentations, technical demonstrations, POCs, and POV engagements.
• Strong consultative selling skills with the ability to translate business objectives into technical solutions.
• Experience building value-based business cases and influencing both technical and executive audiences.
• Excellent communication, presentation, and relationship-building skills.
• Ability to work collaboratively across Sales, Product Management, Customer Success, and Partner organizations.
• Willingness to travel approximately 30–40%.

What we offer

Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.  

 

Benefits & Perks vary by Country. 

 

Why Join Riverbed

With a 20-year history of innovation, Riverbed is agile and proven—and we continue to disrupt the market with differentiated solutions that help customers deliver secure, seamless digital experiences and accelerate enterprise performance. We are relentlessly customer-first: we listen, learn, and act with urgency to solve real problems and earn trust every day. We pair bold ideas with operational efficiency, simplifying how we work, focusing on what matters most, and delivering with quality and speed. Fueled by a will to win, we set ambitious goals, hold ourselves accountable, and raise the bar through measurable outcomes. At the center of it all are our people—bringing our best selves to work with a shared commitment to excellence, transparency, and open communication. We strive to be an inclusive, fair, and enjoyable workplace where respect and wellbeing are prioritized. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together and drives high-impact success.

 

Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.

 

Check us out on:
www.riverbed.com
@LifeAtRiverbed

Tags

#LI-MB4

Requires 7+ years in solutions engineering, pre-sales, architecture, consulting, or customer-facing technical roles; expertise in network observability or enterprise networking; strong presentation, consultative selling, and technical solution skills.

Key Responsibilities

• advising customers
• delivering demonstrations
• designing architectures

Skills & Tools

Network Performance Monitoring (NPM), Network Observability, Application Performance Monitoring, Packet Analysis, NetFlow/IPFIX Analytics, Hybrid Cloud Visibility, Unified Communications Monitoring, Capacity Planning, Digital Employee Experience (DEX), End User Computing (EUC)

Job Details

• Category: Sales
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — India
• Languages: English

Benefits

• Tuition reimbursement

About Riverbed Technology

A technology company providing AI-powered observability and application acceleration solutions. — Industry: Information Technology