Local Remote Position: To be considered you MUST live 2.5 hours within the
greater Milwaukee, WI or Nashville, TN area
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces
for Diversity
Make Lives Better Including Your Own. If you want to work in an environment
where you can become your best possible self, join us! You’ll earn more than a
paycheck; you can find opportunities to grow your career through professional
development, as well as ongoing programs catered to your overall health and
wellness. Full suite of health insurance, life insurance and retirement plans
are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital
indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant’s skills and experience.
Temporary associates are not benefits eligible but may participate in the
company’s 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are
encouraged to apply. To support our associates in their journey to become a U.S.
citizen, Brookdale offers to advance fees for naturalization (Form N-400)
application costs, up to $725, less applicable taxes and withholding, for
qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the
posting.
RESPONSIBILITIES
As a talented and passionate member of an energetic Agile team, the Solutions
Engineer II will build high-performing, scalable, enterprise-grade applications,
while providing expertise in all areas of full stack development. The Solutions
Engineer II will be a self-starter that demonstrates excellent communication and
problem solving skills with a focus on customer service, ensuring products meet
or exceed operational requirements. The Solutions Engineer II will
collaboratively participate in all areas of delivery from analysis, development,
configuration, testing, implementation and support of software applications.
1. Analyze, configure, develop, test, document, and implement new and existing
applications and solutions to deliver high quality, scalable solutions to
meet business objectives and operational requirements.
2. Support application/architecture design, design patterns and development
technology/standards.
3. Support the defined change management guidelines and corporate regulations.
4. Collaborate with team members and stakeholders to support business
objectives and continual improvement of team dynamics. Identify areas for
improvement in the development environment, best practices and team
dynamics.
5. Participate in identification and resolution of application and technical
issues. Identify and communicate lessons learned.
6. Adaptive to emerging technologies. Strong desire to learn and master new
technologies.
7. Proficient in adapting to different technology interfaces and frameworks.
8. Focused on delivery of high quality solutions and improvements in customer
experience and operational excellence. Awareness of scalability and
enterprise thinking. Awareness of applying emerging technologies to business
problems.
Addendum to Job Summary
As a member of the Agile ServiceNow development team, the Solutions Engineer II
will provide
expertise in all areas of ServiceNow development and administration.
This job description represents an overview of the responsibilities for the
above referenced position. It is not intended to represent a comprehensive list
of responsibilities. An associate should perform all duties as assigned by
his/her supervisor.
QUALIFICATIONS
Education and Experience
Bachelor's Degree in Information Technology, Engineering, or other related area,
or equivalent experience is required. Minimum 2 years of related experience is
required.
Certifications, Licenses, and Other Special Requirements
None
Addendum to Certifications, Licenses, and other Special Requirements
ServiceNow Certified System Administrator (CSA) preferred
ServiceNow Certified Application Developer (CAD) preferred
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within the
Agile Team. Uses sound judgment and experience to solve moderately complex
problems based on precedent, example, reasonableness or a combination of these.
Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Experience with database technologies and CRUD concepts. Basic skills in
database tuning.
Experience with unit, integration and acceptance testing. Basic skills in
unit testing packages and concepts, automated testing and TDD.
Professional experience using Application design patterns and selection.
Successful experience working in an Agile team environment, preferably Scrum,
as an actively involved team member.
Supportive of team members and other teams through effective collaboration
utilizing acceptable verbal, written and presentation skills.
Positive influence and embody Brookdale mission and cornerstones.
Mastery in at least one development language used at Brookdale with basic
understanding of at least one other development language used at Brookdale to
the extent minimal assistance is required to perform medium complexity tasks.
Proven knowledge in at least 1 Brookdale business area and basic
understanding of others. Ability and willingness to understand the business
as well as our customers.
Recognizes when status quo should be challenged in the organization to find
better ways to serve the field and our residents. Commitment to action over
process, bureaucracy, and status quo.
Addendum to Knowledge and Skills
•Experience with ServiceNow administration and development.
•Experience with JavaScript.
•Proficiency with ServiceNow Glide APIs.
•A solid understanding of IT Service Management frameworks and ITIL principles.
•Experience with workflow and process automation.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Stoop, kneel, crouch crawl
Talk or hear
Ability to lift: up to 25 pounds
Vision
Requires interaction with co-workers, residents or vendors
Brookdale is an equal opportunity employer and a drug-free workplace.
Brookdale is a Great Place to Be:
Gracious hospitality and neighborliness for our residents and families.
Home-like feel and all-around comfort for residents and visiting family
members.
Entertaining events and gatherings so our residents can find connections in
groups and 1:1 settings.
Industry leader in clinical care.
Nationwide company with 589 communities as of November 30, 2025, offering
many opportunities to grow and learn as a sales professional.
Extensive corporate support including a robust training program.