Who you are
7+ years of relevant experience in customer-facing technical delivery, solutions engineering, implementation, technical product management, or a related field
Experience owning complex customer engagements from discovery and solution design through implementation or activation, including work across both pre- and post-sales phases
Demonstrated success in ambiguous, 0→1 environments where the standard product, integration, or implementation pattern did not yet exist
Strong understanding of APIs, integrations, application architecture, and data flows, with the judgment to distinguish implementation gaps from core product gaps
Ability to prototype rapidly using modern AI coding harnesses and development tools such as Cursor, Claude Code, or Codex
Working proficiency in one or more relevant languages, such as Python, JavaScript/TypeScript, Java, or Ruby; depth in a particular language is less important than the ability to learn quickly and build credible prototypes
Ability to build trusted relationships with customer engineers, technical leaders, founders, and other senior stakeholders
Ability to lead through influence across sales, product, engineering, implementation, and post-sales teams while maintaining clear ownership of the customer outcome
Experience operating at startup speed and in Slack-first, rapidly changing environments, along with active engagement in the broader AI industry
What the job involves
Own strategic POCs end to end: Sell, scope, and lead proof-of-concept engagements from initial customer commitment through activation
Build with customers: Work deeply with users’ engineers and technical leaders to understand their workflows, rapidly prototype solutions, and establish credible paths to production
Design across Stripe: Create solutions that span multiple Stripe products and determine whether blockers require configuration, integration work, custom development, or a core product change
Close 0→1 gaps: Navigate incomplete products, evolving requirements, and interoperability gaps while balancing immediate customer outcomes with reusable solutions
Influence the roadmap: Translate customer needs and deployment friction into clear product requirements, and partner with product and engineering teams to shape how Stripe’s frontier products are built
Lead cross-functionally: Coordinate AI account teams, AI and specialist Solutions Architects, product and engineering teams, Professional Services, and post-sales technical resources across the engagement lifecycle of new builds and deployments
Create repeatable patterns: Turn successful customer-specific work into reusable prototypes, reference architectures, implementation playbooks, and solution components
Stay close to the AI frontier: Operate at the pace and in the working style of AI-native companies, and remain current on emerging companies, products, business models, and technical developments across the industry
Benefits
Gym membership
Food provided in the office
Unlimited paid time off policy
Work from home opportunities
Comprehensive mental, physical and medical health plans
Fertility benefits and parental leave