Who you are
This role is ideal for someone who combines deep revenue cycle expertise with hands-on Epic back-end experience, strong leadership skills, and the ability to translate strategy into action
Experience with Epic billing and collections workflows, including claims submission, payment posting, denial management, accounts receivable (A/R) follow-up, and patient collections, is central to this role
7+ years of experience leading complex, technology-enabled healthcare initiatives (e.g., Epic, automation, AI)
Deep expertise in Epic back-end revenue cycle / billing and collections, with hands-on experience in one or more relevant Epic applications such as Resolute Hospital Billing (HB), Resolute Professional Billing (PB), Epic Claims, or related billing applications
Proven success delivering large-scale Epic implementations or optimizations, particularly within back-end revenue cycle, billing, claims, or collections
Strong understanding of EHR ecosystems, integrations, and revenue cycle analytics
Experience leading client-facing engagements with the ability to influence executive and operational stakeholders
Demonstrated leadership, problem-solving, and decision-making capabilities
Ability to thrive in fast-paced, evolving environments
Epic certification in a relevant application (e.g., Epic Resolute Hospital Billing (HB), Epic Resolute Professional Billing (PB), Epic Claims, and/or Epic Charge Router) is highly preferred but not required
What the job involves
As a Solution Architect, you will lead large-scale, technology-enabled revenue cycle transformation initiatives for leading healthcare organizations
You will serve as both a strategic advisor and delivery leader - guiding clients from vision through execution to measurable outcomes
Own end-to-end delivery of revenue cycle transformation initiatives, including Epic implementation and optimization with a focus on back-end billing and collections workflows
Define solution strategy, scope, and roadmap aligned to client goals and billing and collections priorities
Drive execution across complex, cross-functional teams spanning operational, clinical, and technical stakeholders
Design and optimize Epic back-end revenue cycle workflows across claims submission, payment posting, denial management, A/R follow-up, and patient collections
Ensure alignment between Epic configuration, business processes, and desired operational and financial outcomes
Identify and address billing and collections issues, including claim rejections, denials, payment posting exceptions, and aging A/R, that affect revenue cycle performance
Serve as a trusted advisor to executive and operational stakeholders
Lead decision-making, issue resolution, and governance structures across billing, collections, and related revenue cycle functions
Translate technical concepts into clear, actionable insights for non-technical audiences
Partner with client leadership to enable adoption and sustain back-end revenue cycle transformation
Support change management strategies that improve billing accuracy, collections efficiency, and revenue cycle outcomes
Lead and mentor multidisciplinary teams across consulting and client organizations
Foster a high-performing, collaborative team environment