**This role is for one of Remotebridge's clients. Please read the complete JD and only submit an application if you meet 99% of the requirements.
The Role
This is a hybrid role—half pre-sales Solutions Engineer, half post-sales Implementation Specialist. You’ll work hand-in-hand with Account Executives to provide the technical depth needed to win $50k+ deals, while also leading implementation for larger customers to ensure their long-term success.
You will also own and manage Docket (our customer implementation + technical documentation system), ensuring consistent delivery across customer engagements.
Key Responsibilities
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Partner with Account Executives during mid-market and enterprise sales cycles to:
Answer complex RevOps, Salesforce (SFDC), and API/Webhook questions.
Run tailored demos and proofs-of-concept.
Act as the technical voice of trust in the deal cycle.
Lead implementation for larger customer accounts, ensuring smooth onboarding and long-term adoption.
Own and maintain Docket, keeping implementation and integration playbooks updated and scalable.
Serve as the bridge between Sales, Customer Success, and Product for technical solutioning.
Provide feedback to product and engineering teams on customer needs and integration challenges.
Help identify repeatable patterns to scale solution delivery across the GTM team.
Qualifications
6+ years experience in a GTM technical role (Solutions Engineering, Sales Engineering, RevOps, Implementation, or similar).
Salesforce Certified (Administrator or higher) with strong SFDC managed package knowledge.
Hands-on experience with APIs, integrations, and Webhooks.
Ability to translate complex technical solutions into simple, customer-friendly narratives.
Track record of supporting revenue teams in closing mid-market deals ($50k+).
Experience working cross-functionally with both sales and technical teams.
Strong communication and presentation skills in English.
Preferred Experience
Prior experience at a SaaS company in a customer-facing technical role.
Familiarity with RevOps tooling and GTM tech stacks
Based in Pakistan or North Macedonia
What We Offer
Competitive salary up to $50,000/year (global compensation benchmarked).
High-impact role where you directly influence revenue outcomes.
Opportunity to shape how technical selling and implementation are done at our company.
Remote-first culture with flexible working hours.
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