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We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
Summary
The Software Asset Manager supports the execution and ongoing maturity of the enterprise Software Asset Management program by administering established governance, processes, standards, controls, and reporting across the software lifecycle. The role maintains accurate enterprise software inventory, entitlement, contract, usage, and configuration data; monitors license compliance; coordinates lifecycle activities across IT and business functions; and identifies opportunities to reduce risk, improve utilization, and optimize costs. This position partners with Procurement, Vendor Management, Finance, Legal, Information Security, software owners, and business stakeholders to implement program priorities and support informed software investment decisions.
Duties & Responsibilities
- Provide oversight and leadership to the technology operations team that handles the software asset management life cycle.
- Oversee and perform software audits on a regular basis, identifying records with incorrect or outdated information, and coordinating with owners and support teams to remediate data inaccuracies.
- Coordinate and govern software requests, approvals, acquisitions, deployments, updates, renewals, and retirements across the organization to promote policy compliance, accurate records, and consistent lifecycle controls.
- Develop, monitor, and report software asset management metrics and key risk indicators related to license compliance, software utilization, cost optimization, data quality, audit findings, and lifecycle performance.
- Partner with procurement, legal, finance, vendor management, and software owners to support contract negotiations, renewals, audits, software publisher reviews, and purchasing decisions using accurate entitlement, usage, and cost data.
It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Education Requirements
- Bachelor of Science in Computer Science, Information Technology or related field
Minimum Experience
- 6+ years of experience with software asset management & license compliance. ServiceNow experience is preferred.
Licenses & Certifications
- IAITAM/CSAM certification (preferred)
Knowledge, Skills, & Abilities
- Strong knowledge of software asset management industry standards, frameworks, and leading practices.
- Advanced understanding of financial institution business requirements and how software solutions support operational, security, compliance, and regulatory needs.
- Financial management skills, including software budgeting, cost analysis, forecasting, and optimization.
- Strong negotiation and relationship-management skills for working with software publishers, vendors, procurement teams, and auditors.
- Experience with software asset management, discovery, and inventory platforms, such as ServiceNow SAM Pro, ServiceNow Discovery, Microsoft Configuration Manager, Snow, Tanium, or comparable tools.
- Proven expertise in managing complex licensing environments across on-premise and cloud platforms (Azure, AWS, GCP, SaaS).
Physical Demands and Work Environment
Physical Demands
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to sit, walk, and/or stand for extended periods of time
- Ability to bend and reach
Work Environment
- Remote or hybrid:For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment.
Benefits | SouthState Careers
Equal Opportunity Employer, including disabled/veterans.
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