Social Media Virtual Assistant

• Respond to emails and phone calls.
• Schedule meetings.
• Manage a contact list.
• Prepare customer spreadsheets and keep online records.
• Organize client’s calendars.
• Perform market research.
• Create presentations, as assigned.
• Address employees administrative queries.
• Provide customer service as first point of contact.
• Prioritize and organize tasks.
• Monitoring Progress.
• Meet client expectations and demands.
• Identifying operational issues and suggesting possible improvements.
• Prepare reports and analyze data to assist management.
• Assist in the formulation of targets for individuals and teams.
• Prepare monthly/annual results and performance reports.
• Perform other duties as assigned.

• At least 1 year of experience in digital marketing, project coordination, or marketing campaign management.
• Experience as a Virtual Assistant, in Customer Service or in the BPO industry is an advantage.
• Familiarity with current technologies, like desktop sharing, cloud services, and CRMs.
• Proficient in any of the following AI tools (ChatGPT, Sora, Midjourney, Lumen5, and other similar platforms).
• Knowledgeable in all social media platforms.
• Experience with word-processing software and spreadsheets (e.g. MS Office).
• Knowledge of online calendars and scheduling (e.g. Google Calendar).
• Excellent on handling phone, email and instant messaging communication platforms.
• Basic knowledge on creative output (e.g. Graphic, Video).
• Advance Computer Skills (Tech Savvy).
• Excellent time management skills.
• Solid organizational skills.
• Manages multiple projects effectively.
• Handles distractions well.
• Great focus and attention to detail.
• Adaptable to new responsibilities.
• Team player.

• Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM).
• Headset: Computer headset with noise-cancelling feature.
• Internet connection: Wired connection; minimum of 30 Mbps.
• Software: Microsoft Office & PDF reader, AnyDesk, GDrive, Discord.

• Permanent work-from-home.
• Full-time and Long Term Employment.
• Basic Salary + Government-mandated benefits, Health benefits, leaves, bonuses, and other incentives.
• Salary will be based on: Skills, Attitude, Performance, Attendance.
• Opportunity for regularization and promotion.
• US and Canadian clients.
• Shift: Graveyard Monday to Friday.

• Skills Assessment: 5 days.

Requires 1+ year digital marketing, project coordination, or campaign management experience; CRM, social media, spreadsheets, online calendars, AI tools, communication, organizational, and computer skills.

Key Responsibilities

• managing calendars
• preparing reports
• serving customers

Skills & Tools

ChatGPT, Sora, Midjourney, Lumen5, Microsoft Office, Google Calendar, AnyDesk, Google Drive, Discord

Job Details

• Category: Administrative & Clerical Support
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Makati City, Metro Manila, Philippines
• Salary: PHP 204,000 – 390,000 / year
• Languages: English

About ConnectUs Marketing Solutions Inc.

A marketing solutions company supporting US and Canadian clients. — Industry: Consulting Services