Parker &
Sons TUCSON is currently seeking an WEEKEND Dispatcher to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our dispatchers are responsible for scheduling and dispatching home services repair, installation and maintenance technicians to specified customer locations for service and repair.
Keeping you comfortable with expert heating, cooling, plumbing and electrical service Since 1974. Parker &
Sons has been serving homeowners and businesses for over 50 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry.
Serving
Maricopa, Pinal, and Gila Counties, Parker &
Sons continues after all these years to maintain an A+ rating with the Better Business Bureau and even won the BBB Torch Award For Ethics (Twice!)
Schedule
Monday &
Friday - 7am - 5pm
Saturday &
Sunday - 7am - 6pm (Remote)
Must have a Minimum 1 years of dispatching experience in HVAC, Electric, Plumbing, or a related trades industry, Candidates with no trades dispatch experience will not be considered.
What's in it For Me?
Starting rate of $22-$24/hr. with bonus and growth potential. Depending on experience.
Schedule Monday &
Friday - 7am - 5pm/Saturday &
Sunday - 7am - 6pm (Remote)
Health, Vision and Dental plans for you and your family to choose from
401K Retirement Plan with company match
Life Insurance, Short-Term and Long-Term Disability
Special Program Options FSA, EPA, Legal Services, and Identity Theft
Continuous Training for your Professional Development
Working in a dynamic, collaborative, and fun environment
Coached and supported career growth
What Will I Do?
Schedule and monitor daily technician schedule
Dispatch work orders to field technicians according to priority and location
Receive and record completed work orders from the field technicians
Contact customers to confirm next-day appointments
Communicate with field personnel via Outlook
Handle paperwork for assigned departments and technicians
Maintain accurate technician database
Coordinate parts scheduling
Coordinate warranty installations with other divisions.
Answer general questions regarding rebates, system operations, warranties, etc. from customers
Do I have What it Takes?
High School Diploma or GED preferred
Minimum 2 years of dispatching experience, in HVAC, Plumbing, or a related industry
Basic computer proficiency, particularly with Microsoft applications
Experience with Service Titan is a plus
Must be able to work evenings and weekends
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Wrench
Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
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