This is a Fully Remote Job
About Our Client:
The organization operates globally in the healthcare technology industry, focusing on improving health outcomes by connecting individuals with care, pharmacy benefits, and relevant data. It addresses challenges in health equity and access by leveraging technology to support millions of people in leading healthier lives. The organization emphasizes diversity and inclusion and offers a collaborative environment aimed at advancing health equity on a broad scale.
About the Opportunity:
The SITE RELIABILITY ENGINEER (SRE) role is designed to develop and maintain resilient, scalable cloud-native platforms while enhancing automation, monitoring, security, and operational excellence. This position plays a critical role in ensuring the reliability and performance of cloud infrastructure and enterprise applications, directly contributing to seamless service delivery and operational efficiency.
Responsibilities:
Build, operate, and support infrastructure as a service (IaaS) and platform as a service (PaaS) on Azure and AWS
Collaborate with development teams to define and monitor service level indicators (SLIs), objectives (SLOs), and agreements (SLAs)
Develop and support platform services including provisioning, configuration, deployment, and daily operations
Implement cloud-native deployments using Azure services such as AKS, ACR, Application Gateway, Azure Front Door, Traffic Manager, and Key Vault
Integrate platforms with centralized logging, monitoring, metrics, and incident management systems
Configure and maintain observability tools to support safe application operations
Design and deploy AI-powered automation solutions to address reliability challenges responsibly
Use enterprise-approved AI tools to optimize operational workflows and drive continuous improvements
Evaluate emerging technologies to enhance platform resilience and innovation
Participate in on-call rotations following documented procedures for software and infrastructure support
Conduct root cause analyses and implement remediation automation
Maintain and improve operational tools, scripts, and frameworks
Collaborate with development, cloud, security, and network teams to resolve performance and connectivity issues
Configure alerts for performance, availability, cost, security, and compliance
Enhance operational processes by contributing automation to reduce manual tasks
Requirements:
Minimum 3 years supporting Kubernetes clusters in production
Minimum 3 years experience with monitoring and observability tools such as Azure Monitor, Splunk, Dynatrace, Grafana, or Prometheus
Minimum 3 years experience with Microsoft Azure including AKS, ACR, VNets, Load Balancers, Application Gateway, Azure Front Door, and Traffic Manager
Ability to participate in a 24/7 on-call rotation
Minimum 2 years scripting or programming experience with Python, Go, PowerShell, or Bash for automation
Pay Range and Compensation Package:
The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Equal Opportunity Statement:
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.