Key Responsibilities:
· Reliability & Performance: Implement and champion SRE best practices
to ensure the reliability, scalability, and performance of critical services.
· Full-Stack Observability: Design, build, and maintain our observability
stack (New Relic, GCP, Prometheus) using OpenTelemetry to provide actionable
insights and enable AIOps.
· Agentic SRE & Automation: Develop and scale automation solutions to
enhance agentic SRE capabilities, reducing manual toil and improving incident
response times.
· 24/7 Operations: Participate in and improve our 24/7 support model,
ensuring proactive incident management and rapid resolution for our global
services.
· Infrastructure as Code (IaC): Develop and manage cloud infrastructure
using tools like Terraform and Kubernetes, promoting immutable infrastructure
principles.
· DevSecOps & CI/CD: Collaborate with development teams to embed
reliability and security into the software development lifecycle (SDLC) and
enhance CI/CD pipelines for safe, rapid deployments.
· Federated Collaboration: Work within our federated SRE model to partner
with domain engineers, establish Service Level Objectives (SLOs), and manage
error budgets.
Requirements
Required Skills &
Experience:
· 5+ years of professional experience in Site Reliability Engineering,
DevOps, or a related role.
· Proficiency in at least one programming language such as Python, Go, or
Java.
· Hands-on experience with cloud platforms (GCP preferred) and container
orchestration technologies like Kubernetes and Docker.
· Strong expertise in designing and implementing observability solutions
using tools like New Relic, Prometheus, Grafana, and OpenTelemetry.
· Proven experience in building and managing Infrastructure as Code (IaC)
with Terraform.
· Experience working in a 24/7 production support environment and a strong
understanding of incident management best practices.
· Familiarity with CI/CD principles and tooling (e.g., GitLab CI, GitHub
Actions, ArgoCD).
· Excellent problem-solving, communication, and collaboration skills, with
a proven ability to work effectively in a global, distributed team.
Benefits
What We Offer:
• Competitive salaries and comprehensive health benefits
• Flexible work hours and remote work options
• Professional development and training opportunities
• A supportive and inclusive work environment
• Access to cutting-edge technology and tools.