ServiceNow Technical Consultant – ITAM (HAM & SAM)
Location:
Remote – USA
Contract:
Contract
Engagement:
Remote
Specialism:
ServiceNow IT Asset Management (ITAM)
About the Role
We are looking for an experienced
ServiceNow Technical Consultant
with strong expertise in
IT Asset Management (ITAM)
, specifically
Hardware Asset Management (HAM)
and
Software Asset Management (SAM)
, to join our team on a remote contract basis.
You will play a key role in delivering and supporting ServiceNow ITAM solutions, working closely with stakeholders to translate business requirements into scalable, robust technical solutions across the ServiceNow platform.
Key Responsibilities
Design, configure and develop ServiceNow ITAM solutions across
HAM and SAM
.
Lead technical delivery across ServiceNow ITAM implementations and enhancements.
Translate functional and business requirements into technical designs and solutions.
Configure ServiceNow applications, workflows, business rules, integrations and related platform components.
Support asset lifecycle management, including hardware and software discovery, normalization, reconciliation and compliance.
Work with stakeholders to identify opportunities to improve ITAM processes and ServiceNow capabilities.
Develop and maintain integrations with internal and third-party systems.
Troubleshoot technical issues and provide expert guidance on ServiceNow best practices.
Produce technical documentation, solution designs and implementation documentation.
Collaborate with ServiceNow administrators, developers, architects, ITAM specialists and business stakeholders.
Essential Experience & Certifications
Candidates must have:
Significant hands-on
ServiceNow technical consulting experience
.
Strong expertise in
ServiceNow ITAM
, with demonstrable experience across:
Hardware Asset Management (HAM)
Software Asset Management (SAM)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Two ServiceNow Certified Implementation Specialist (CIS) certifications
Experience delivering ServiceNow implementations, configurations and enhancements.
Strong understanding of ServiceNow platform architecture, development and integration capabilities.
Excellent communication and stakeholder-management skills.
Ability to work independently in a fully remote environment.
Desirable
Experience with ServiceNow Discovery and Service Graph.
Experience with software license management, software normalization and reconciliation.
Knowledge of ServiceNow CMDB and Configuration Management.
Experience integrating ServiceNow with third-party asset, procurement, discovery or licensing platforms.
Previous experience working as a consultant on enterprise-scale ServiceNow programmes.
Additional ServiceNow certifications.
What We Offer
Fully remote
contract opportunity within the USA.
Opportunity to work on
enterprise ServiceNow ITAM programmes
.
Exposure to complex HAM and SAM implementations.
Collaborative, technically focused environment.
Competitive contractor rates, dependent on experience and certifications.
How to Apply
If you are a
ServiceNow Technical Consultant
with strong HAM and SAM expertise and hold the required
CSA, CAD and two CIS certifications
, we'd love to hear from you.