Title: ServiceNow Integration Developer
Location: Remote
Duration : 1+ Years Contract
Job Description
Primary purpose
Design and implement secure, reusable exchanges between ServiceNow, dcTrack, and other approved enterprise systems.
Required skills
REST APIs and ServiceNow IntegrationHub
Flow Designer integration actions and Scripted REST APIs
JSON payloads, authentication, credentials, and connection management
Asynchronous processing, retry, logging, and error patterns
Data transformation and external-record correlation
MID Server concepts and secure enterprise integration design
Preferred experience
DCIM, infrastructure, asset, network, or procurement integrations
Sunbird dcTrack experience is highly desirable but not mandatory when enterprise API experience is strong
Delivery expectations
Implement ServiceNow-to-dcTrack project, model, configuration, and planning inputs.
Retrieve assessment, planning, reservation, blocker, and reference status from dcTrack.
Build reusable integration actions and correlation methods.
Implement operational logging, monitoring, retries, and exception handling.
Document payloads, authentication, mappings, and support procedures.
Avoid spreadsheet-based ServiceNow workarounds when supported system APIs or dcTrack-native processes are available.