Description
Must-Have Technical Traits
Mechanical Aptitude
On call rotation, driving/field role (2hrs all direction from Raleigh)
Examples
Working on vaults/safes
Lock mechanisms
Fabrication
Metal work
Gate systems
Mechanical troubleshooting
Their belief
Mechanical skills can transfer very well into banking security work.
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Troubleshooting Ability The technician will primarily be dispatched when:
Something is broken A customer problem exists
Immediate diagnosis is needed
This is not a pure installation/project role.
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Service Mindset
They want someone comfortable
Working independently
Driving site-to-site
Walking into customer issues
Solving problems without constant oversight
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Day-to-Day Work
Territory
Home-based position
Covers roughly a 2-hour radius around Raleigh
Daily Workload
Expected
Approximately 4 service calls per day
Top performers
5-6 calls/day
Poor productivity
1-2 calls/day
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Travel
Overnight Travel
Very limited.
Estimated
Around 10%
Typically
Drive home same day
Overnight stay only when practical
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On-Call
Rotation
Roughly once per month
Call Volume
Extremely low.
Michael stated
Since January he could count on one hand how many times someone was actually called out.
Banking Environment Benefit
Banks close early.
Typical pattern
Limited after-hours work
Rare overnight emergencies
Most calls occur during banking hours
Skills vaults, safe systems, locksmith, access control, cctv monitoring, alarm systems, dmp, bosch, paycom
Top Skills Details vaults,safe systems,locksmith,access control,cctv monitoring,alarm systems,dmp,bosch,paycom
Additional Skills & Qualifications
Key Soft Skills
These were emphasized almost as much as technical skills.
Written Communication
Reason:
Service notes are customer-facing
Documentation impacts billing
Poor notes can prevent Convergint from getting paid
Candidate must
Write clearly
Document work performed
Communicate findings professionally
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Customer De-escalation
The technician will often arrive when something is already broken.
They need someone who can:
Calm frustrated customers
Communicate professionally
Create confidence
Defuse tense situations
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Team Player
Although technicians work remotely and independently, the team is highly collaborative.
Constant Teams communication
Asking for help
Helping other technicians
Covering jobs when needed
Red Flag
"Lone wolf" technicians.
Less Attractive Backgrounds
A pure cabling technician.
someone whose experience is only:
Pulling Cat5/Cat6
Running cable is less desirable than someone with:
Programming experience
Troubleshooting experience
Mechanical aptitude
Experience Level
Intermediate Level
Job Type & Location
This is a Permanent position based out of Atlanta, GA.
Pay and Benefits The pay range for this position is $58000.00 - $73000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Company vehicle
Gas card
Laptop
Tools provided
Limited overtime
Very light on-call burden
Banking customers operate mostly during business hours.
Few emergency callouts.
Portal-to-portal pay technicians are paid from the time they leave home until they return home, which can create some overtime through drive time.
Work-from-home / field-based autonomy
Technicians start and end their day from home rather than reporting daily to an office.
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on Oct 22, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.
Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.