Service Delivery Engineer
Join us to do the best work of your career and make a profound social impact as
a Service Delivery Engineer on our Services Delivery Team in Florida (
remote-field base)
What You'll Achieve
As a Service Delivery Engineer, you will help deploy world-class solutions for
our customers by building an in-depth knowledge of our technology, delivery
processes and customers' priorities. You will work with technical solution teams
and cross-functional partners on enterprise data center deployments and
continuous improvement initiatives.
You will:
Coordinate with our technical solution team members to meet customer needs.
Proactively identify potential issues and drive resolution to avoid customer
impact, facilitating continuous improvement.
Build and sustain effective communications with all partners and
cross-functional teams, maximizing the customer experience.
Take the First Step Towards Your Dream Career
Every Dell Technologies team member brings something unique to the table. Here's
what we are looking for with this role:
Key Responsibilities
Deploy enterprise-level hardware/software data center solutions.
Subject matter expert in key technology areas including server, storage, and
networking.
Adherence to established organizational common practices and delivery
methodologies.
Willingness to develop AI infrastructure build-out skills and system
validations.
Essential Requirements
Ability to travel to customer locations with a flexible schedule – support
business needs 24x7 including weekends as required.
Ability to lift/carry weight up to 50 lbs.
Strong written and communication skills.
Excellent customer service skills.
Strong experience with:
Compute and storage hardware
Customer communications
Following and executing program and project plans
Hyper-Converged Infrastructure experience a plus.
Desirable Requirements
2+ years of related industry experience with a bachelor's degree or
equivalent.
Technology background, with experience with Dell Software and Hardware
solutions.
Compensation
Dell is committed to fair and equitable compensation practices. The salary range
for this position is $86,400 to $118,800.
Benefits and Perks of Working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall
benefits experience that awaits you as a Dell Technologies team member – right
now at MyWellatDell.com.
Who We Are
We believe that each of us has the power to make an impact. That’s why we put
our team members at the center of everything we do. If you’re looking for an
opportunity to grow your career with some of the best minds and most advanced
tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and
organizations transform how they work, live and play. Join us to build a future
that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity
for all employees and to providing employees with a work environment free of
discrimination and harassment. Read the full Equal Employment Opportunity Policy
[https://iawmqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/careers/pages/equal-employment-opportunity-policy-statement].
Visit our Culture Code [https://jobs.dell.com/en/how-we-work-and-lead] page to
learn more about how we work and lead.